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Housekeeping Supervisor

3 months ago

Glasgow, Glasgow City, United Kingdom Marriott International, Inc. Full time

Ideally located on Argyle Street the Glasgow Marriott Hotel is just a short walk from the OVO Hydro, SEC (Scottish Event Campus) and the city centre.

It has an exciting blend of comfort, convenience and high-class service, which makes it an ideal location for both business and pleasure.

Guests can satisfy their cravings at our Cast Iron Grill or Brew Bar, break a sweat at our well-equipped fitness centre or enjoy a leisurely swim in our indoor pool.

Our 15 sophisticated event venues, on-site catering and expert events team make us the perfect place to hold a business meeting or social event.

Join a warm and welcoming team who work together to provide outstanding service to our guests. You will be a valued team member who will be offered the opportunity to grow, develop, and benefit from being part of the world's leading hospitality company

***Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.

Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.

Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

Benefits:

  • Free Car Parking
  • Wellness programmes
  • Employee Assistant Programme
  • Discounted stays at over 7,300 hotels worldwide
  • Friends and Family rate for overnight stays
  • Food & Beverage discount at the hotels
  • Team events
  • Training and Development
  • Career discussions and Qualifications
  • Meals on duty
  • Use of the Leisure Club
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Schedule:

  • Weekend availability

Work authorisation:

  • United Kingdom (required)

Work Location:
In person