Schools and Groups Coordinator

6 days ago


Windsor, Windsor and Maidenhead, United Kingdom LEGOLAND Parks Full time

Roles & Responsibilities:

Schools and Groups Coordinator

Location:
LEGOLAND Windsor Resort, Windsor, SL4 4AY

Hours:
Monday - Friday, 9am - 5pm

Here at LEGOLAND Windsor Resort our 2024 season is in full swing, and we are looking for a Schools and Groups Coordinator to join the team The awesome LEGOLAND Windsor Education team work with external schools contacts to inspire young people to not only play with LEGO, but learn with LEGO too


You will also work alongside the Education Workshop team during the school term, supporting their delivery within our Learning Academy.

You will ensure that all Schools and Groups enquiries are dealt with efficiently, professionally and in line with the standards set by our dynamic Brand Team.


Qualifications & Experience:

  • Proven experience working within a customer service environment, finding flexible resolutions and maintaining a high standard of professionalism throughout your interactions
  • A clear and confident communicator in both verbal and written communications
  • Passionate about delivering the highest standard of guest service
  • Understanding of KPI targets and how to maximise efficiency to achieve those targets is desirable

Benefits:

  • Pay of £12.34 per hour
  • 40% discount off LEGO sets and products on the online LEGO Store
Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world

  • 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you're using your Magic Pass to visit)
  • Staff discount codes for Merlin Annual Passes to gift to loved ones
  • Fortnightly pay
  • Pro rata holiday allowance based on 28 days full time equivalent
  • Private pension scheme
  • Life assurance scheme
  • Employee assistance programme
  • Access to Perks at Work which 30,000+ national & local employee discounts
  • Free staff parking
  • Ongoing training & development

About the LEGOLAND Windsor Resort


We are looking for a Schools and Groups Coordinator to join our AWESOME team at the UK's favourite children's theme park; the LEGOLAND Windsor Resort.

The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12.

The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO brick.

This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.

About Merlin
A job with Merlin isn't like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don't trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you.

Passionate, dedicated people who are committed to making sure our worldwide attractions and guests' experiences are the best they can be.

***Pay Range: GBP £12.34/Hr.

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