Shift Supervisor

1 week ago

York, York City, United Kingdom Trulieve Full time

JOB SUMMARY

As a Shift Supervisor, you will support and partner with the General Manager and Assistant Managers to motivate and mentor retail team members. This will be the most important and primary aspect to your position. You will be inspiring a team of great people committed to creating a welcoming environment and making Trulieve the #1 dispensary. The Retail Shift Supervisor must have good communication and interpersonal skills, strong leadership and motivational skills with high customer service expectations, and strong conflict resolution skills.

KEY DUTIES AND RESPONSIBILITIES

Supervisory and lead responsibilities in the retail setting to support the General Manager and Assistant Managers. Provide management and administrative support to the General Manager and Assistant Managers. Lead by example in providing strong customer service and driving sales to meet daily sales goals. Working knowledge of retail business operations including management of payroll and controlling expenses such as shrink and cash shortages. Adhere to all cannabis state-specific regulations and laws, execute, and enforce compliance efforts. Support and partner with management on all functions of the business. Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes. Ability to assist with customer and employee issues, including but not limited to returns, exchanges, complaints, suggestions, and compliments. Administrative duties to include working with POS system and reporting. Advanced product knowledge, with ability to disseminate to and mentor associate staff members. Ability to follow all SOPs in the dispensary environment across all departments. Thorough knowledge, and ability to train all state specific SOPs to the staff. Balancing cash registers and cash handling duties. Support and partner with store management team on employee communication and recognition to promote positive team interactions. Involved in entire training of new employee process, as well as ongoing training and development of associate staff. Create and maintain a positive work environment on the sales floor and amongst all team members by approaching the job with a positive attitude. Participate in ongoing education and professional development opportunities. Seek to improve, learn, and progress throughout employment as well as encouraging others on the team to do so. Work collectively and respectfully with other team members. Additional duties as assigned by management.

SKILLS AND QUALIFICATIONS

Minimum of an associate degree is preferred. Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV). Must have prior cash handling experience. Management experience, preferably in retail and/or customer service area is a plus. Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion. Highly motivated, confident, high-energy; flexible and adaptable to changing priorities. Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels. Strong attention to detail; time-management, prioritization, and organizational skills. Must possess the ability to train, develop and evaluate a patient consultant team. Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form. Must be computer literate. Must possess the mental and physical capacities necessary to perform the job duties. Must possess a valid driver's license and a clean driving record. Must be able to pass a level comprehensive background record check and drug screening.

ADDITIONAL MINIMUM QUALIFICATIONS

Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Due to the nature of our business, it is advocated that when representing Trulieve that our professionalism meets the needs of the medical patient base that we respectively serve. To uniformly align with the organization, an individual must be able to provide a level of communication that aligns respectively with the diversification of our patients which may exhibit opportunities to assess the situation and apply meaningful service. In addition, must be able to quickly identify and insert additional support where needed to deescalate situations without compromising Trulieve's objective in serving our patient base with excellent customer service.

PHYSICAL REQUIREMENTS

Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

WORK SCHEDULE

Flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available "after hours" if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Nearest Major Market: York PA
Nearest Secondary Market: Lancaster

  • Shift Supervisor

    1 week ago

    York, York City, United Kingdom Fox and Roman Full time

    The Fox and Roman is situated very close to the race course, on the edge of York and on an easy transport link & is steeped in loads of history, operating under the Vintage Inns offer.We are looking for a Shift Supervisor who is passionate about great food, great drinks, delivering the best hospitality in the area but above all who wants help develop a team...

  • Bar Supervisor

    1 week ago

    York, York City, United Kingdom Fossgate Tap Full time

    Are you a Bar Supervisor that is passionate about delivering fantastic service? Have you got a can do attitude and a good work ethic? Do you want a rewarding, sociable and stimulating life style? Then look no further than a career with us.We are looking for people with energy, drive and enthusiasm. If you are an experienced and intelligent Supervisors who is...

  • Shift Supervisor

    1 week ago

    York, York City, United Kingdom All Bar One - York Full time

    All Bar One - York is a popular bar located in the city centre.Our work environment includes: Growth opportunitiesResponsibilities: Manage the daytoday operations of the bar. Ensure customer satisfaction and handle customer complaints. Maintain accurate records of sales and inventory. Train and supervise staff to ensure compliance with safety and sanitation...

  • Starbucks Supervisor- York

    1 week ago

    York, York City, United Kingdom Cineworld Group Plc Full time

    **Starbucks Supervisor York**:LocationYorkBusiness Area:StarbucksJob type:Flexible HoursSalary:From £11.41 per hourJob ref:051857Published:about 4 hours agoStarbucks Supervisor - YorkStarbucks SupervisorThe Role of the Starbucks Shift Supervisor is to lead the Barista team during scheduled shifts and to support the cinema management team in running the...

  • Cafe Mal Supervisor,

    1 week ago

    York, York City, United Kingdom Malmaison Full time

    Starbucks Supervisor, MalmaisonOTE up to £12.20 (Including loyalty bonus), 30 hoursPermanentMalmaison York.If you are passionate about fresh food, proper coffee and great customer service in a coffee bar setting and want to support and drive your team to really excel and deliver fantastic sales and a key profit stream within our business this could be the...

  • Supervisor

    1 week ago

    York, York City, United Kingdom Byron - High Ousegate Full time

    As a Supervisor, you'll support your fellow Management Team to develop and inspire the team to serve our guests our delicious burgers, fries & sides, plate after plate after plate. You'll make sure your shift runs as it should - smoothly, and with great energy. You'll love being in the heart of the business and working side by side with your fellow...

  • Starbucks Supervisor-york

    1 week ago

    York, York City, United Kingdom Cineworld Group Plc Full time

    Starbucks Supervisor-York:LocationYorkBusiness Area:StarbucksJob type:Flexible HoursSalary:From £11.52 per hourContact name:Ben NowellJob ref:073376Published:about 5 hours agoStarbucks Supervisor - YorkStarbucks SupervisorThe Role of the Starbucks Shift Supervisor is to lead the Barista team during scheduled shifts and to support the cinema management team...

  • Supervisor

    1 week ago

    York, York City, United Kingdom Van Gogh Immersive Experience: York Full time

    VAN GOGH:THE IMMERSIVE EXPERIENCE YORKWe are looking for a Supervisor who can work during the week and have availability on Saturdays and/or Sundays.What we are offering:- flexible hours- good rate of pay- a creative atmosphere- a fun, friendly and hardworking team.We are looking for a new Supervisor for our art exhibition in York. We are looking for someone...

  • Sia Door Supervisors

    1 week ago

    York, York City, United Kingdom Showsec Full time

    We are Showsec, the award-winning venue and event security specialist dedicated to achieving excellence in crowd management.With a jam-packed event calendar ahead, we are seeking additional SIA Door Supervisors to join our York team at a variety of venues such as York Barbican, as well as work in nearby Leeds at First Direct Arena and Leeds O2...

  • Supervisor 30 Hours

    1 week ago

    York, York City, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description**We have a vacancy for a 30hr Supervisor, flexibility is required. 4/7 shifts per week, including weekends and late nights.Job Reference: YOR02583

  • Weekend Supervisor

    1 week ago

    York, York City, United Kingdom Pets Pantry Full time

    Literally the best job in the world if you love dogsLooking for an energetic team member to help us at Pets Pantry on weekends. We are a very busy advice and customer focused store making sure the dogs and pets of York have the best food and accessories. The job is physically demanding, but immensely rewarding.Job Type: Part-timePart-time hours: 10-20 per...

  • Supervisor

    1 week ago

    York, York City, United Kingdom Bill's Restaurants Full time

    About the Job: Supervisor position at Bills, where making guests feel welcome and providing incredible service is the top priority Lead by example, ensuring diners have a great experience and keeping the team motivated Opportunity for career growth, industry-leading pay package, and comprehensive training provided Benefits: Access to mental health...

  • Replenishment Supervisor

    1 week ago

    York, York City, United Kingdom B&M Full time

    We are currently recruiting for a Replenishment Supervisor to join our team in Clifton Moor Retail Park, York This is a permanent, full time role, working 40 hours a week and will require the flexibility to work shifts in the daytime, evenings and at weekends.We are one of the UK's fastest growing retailers and, with our ongoing expansion plans, there's...

  • Door Supervisor/security Guard

    1 week ago

    York, York City, United Kingdom Sec1guarding Full time

    Door supervisors needed for new contracts in and around Yorkshire areas and further afield. Possibly having to stay away for a week at a time up and down the UK looking after venues and maybe dealing with members of the public and protesters.Experience needed but not essentialOwn vehicle would be an advantage but not necessaryAnd sia Door supervisor/...

  • Production Supervisor

    1 week ago

    York, York City, United Kingdom BES - Goole Full time

    Bailey Employment Services are looking to recruit a Production Supervisor with mushroom picking experience for a family run well established business in Holme-on-Spalding-Moor. This is a Full time, Permanent position following a successful probation periodRequirements: Previous experience as a team leader or supervisor within a manufacturing or packaging...

  • Reception Supervisor

    1 week ago

    York, York City, United Kingdom York Pavilion Hotel Full time

    We are looking for an experienced Reception Supervisor to join our team. The Reception is the hub of the hotel and so excellent communication skills and customer service experience is vital.You will be responsible for leading the reception team and organising rotas. You will be required to train new staff that join your team, and work closely with our...

  • Bar Supervisor

    1 week ago

    York, York City, United Kingdom The Judge's Lodging Full time

    Job Ref:THW6557Branch:The Judge's LodgingLocation:The Judge's Lodging, YorkSalary/Benefits:Competitive SalaryContract type:PermanentHours:Full TimeHours per week:35Posted date:28/01/2024Closing date:01/03/2024Are you a Bar Supervisor looking for the next step in your FB career?We are searching for a skilled team leader to be our Bar Supervisor, someone who...

  • Restaurant Supervisor

    1 week ago

    York, York City, United Kingdom No.1 by GuestHouse, York Full time

    Restaurant Supervisor at Pearly Cow, York.Role Overview: As a Restaurant Supervisor at Pearly Cow, you will play a crucial role in ensuring the smooth operation of the day to day running of the restaurant. You will be responsible for supervising the front-of-house team, managing customer interactions, and assisting in maintaining a high standard of service....

  • Restaurant Supervisor

    1 week ago

    York, York City, United Kingdom Castle Employment Full time £12 - £13

    00 per hourWorking in partnership with an exclusive boutique hotel in the centre of York who are expanding their team and looking for a supervisor to oversee the F&B element of the property. This is a brand-new position and would be suited for someone with drive & passion who wants the chance to be part of a business that is really driving their F&B...

  • F&B Supervisor

    1 week ago

    York, York City, United Kingdom Castle Employment Full time £12 - £13

    Job Title – F&B SupervisorReference No. – ID75520Salary - £ £13.00 per hourLocation – YorkWorking in partnership with an exclusive boutique hotel in the centre of York who are expanding their team and looking for a supervisor to oversee the F&B element of the property. This is a brand-new position and would be suited for someone with drive & passion...