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Senior Data Officer

3 months ago

Rugby, Warwickshire, United Kingdom The Air Ambulance Service Full time

Job Advert

  • Role: Senior Data Officer
  • Location: Rugby (Hybrid Working 60% of your working week can be at home)
  • Salary: £3032k (dependent on experience)
Closing Date: 11th September 202- Interview date: TBC (potentially 20th September 2023)

**_

A little about us_**- The Air Ambulance Service operates the national Children's Air Ambulance and the local air ambulance services for Warwickshire, Northamptonshire, Derbyshire, Leicestershire and Rutland.

Our vision is clear.

To ensure children grow into adults, for adults to live longer and for families to stay together, as bereavement through trauma becomes rare.


  • Each of our services works tirelessly to save lives and alleviate sickness, wherever and whenever possible. We are at the forefront of innovative clinical care and we challenge boundaries. None of this can be achieved without a hugely dedicated team of colleagues, volunteers and the general public.


You will play a vital role within the Data Team and wider Income Generation department, reporting into our Data Manager and working alongside a second Senior Data Officer and a Data Officer.

**_

Person Specification_**- We are looking for an enthusiastic and experienced team member to work in support of a Data Manager and carry out critical tasks on our internal database and in partnership with external providers to support our ever-growing portfolio of income generation activities.

This role will be particularly critical to data selection and analysis used across marketing and income generation activities but tasks are not limited to this.


  • You will be joining a busy department, working with and supporting a majority of teams across the organisation.
  • Experience of working with CRM databases and carrying out queries, imports and exports
  • Experience or knowledge of the intricacies of data selections and segmentations for individual giving appeals
  • A methodical approach and excellent eye for spotting inaccuracies
  • An awareness of or consideration for the interdependencies that may occur when choosing how to select and crossreference data
  • Good time management skills and drive to carry out tasks quickly and accurately to meet set deadlines
  • A team player looking to work in collaboration with colleagues using a problemsolving approach to deliver outputs and learn new skills
  • An experienced Data Officer who is looking for progression and development to the role of Data Manager in the future.

Role Responsibilities:

  • To support the Data Manager through the delegation of complex tasks which may include:
  • Undertaking data selections to meet the requirements of data briefs provided by colleagues across Income Generation, including those for the Individual Giving campaigns
  • To deputise for the Data Manager by offering advice and support to a Data Officer and wider colleagues at times that the Data Manager is on leave or unavailable.
  • Undertaking imports and exports of large data sets weekly and as required.
  • Undertaking regular data cleaning and identify any irregularities to be flagged and corrected.
  • Identifying and implementing new data solutions to identified issues, and participating in both the backend data cleaning and front end staff training and guidance to achieve this.
  • Setting up of coding and new procedures involving the database to support fundraising activity.
  • Working with third party suppliers on data processes and working with the Data Manager to flag and resolve any issues.
  • To work collaboratively across the department and wider organisation to promote and support the accurate use of the CRM database both in terms of colleagues' data inputting and exporting in a way that supports the data strategy, compliance and data integrity.
  • To carry out data analysis and insight work as required with training provided
  • To work in collaboration with the Data Protection Officer to uphold data protection compliance across all areas of your work.
This role is offered at 37.5 hours a week with hybrid working between home and our Rugby head office.

This role will require a basic DBS check

Environment

  • TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
  • As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, comple