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Housing Solutions Officer
3 months ago
Have dealt with landlords - under the Protection of Eviction Act - Computer literate ( Very good with excel and familiar with database )
Knowledge of relevant homeless legislation relating to homelessness and housing needs, with particular reference to the Housing Act 1996 (amended 2002)
Good Knowledge of the Homelessness Reduction Act (HRA)
Good with issuing/completing PHP, End of Duty letters and issuing non-cooperation letters - Preventing Homelessness by mediating with hosts ( family & friends) and liaising with landlords to stop evictions
EDUCATION and EXPERIENCE
Experience of dealing with the public providing practical advice in a housing and welfare, to include administrative experience.
Experience of working in a multi-cultural, inner city environment.
KNOWLEDGE, SKILLS and ABILITY
Displays an awareness, understanding and commitment to the protection and safeguarding of children and young people and or vulnerable adults.
Experience of the relevant housing legislation and case law, including the Housing Act 1996, Homelessness Reduction Act 2017and the Protection from Eviction Act 1977.
Proven ability to liaise with Councillors, senior management, members of the general public and other Organisation.
Demonstrable ability to meet relevant performance and service standards.
Ability to provide clear, accountable and responsive service to customer/client needs.
Proven ability to input and extract data on a computer.
Ability to communicate verbally, on the telephone, in writing and face to face with a wide range of audiences including Members, senior officers and the general public and their representatives.
Job Types:
Full-time, Temp to perm
Contract length: 8 months
Salary:
From £18.10 per hour
Benefits:
- Company events
- Company pension
- Gym membership
Schedule:
- Overtime
Experience:
Housing Solutions Officer: 5 years (required)
- social housing: 5 years (required)
- Homelessness: 4 years (required)
Work Location:
In person
Reference ID:
PERFECT - RQ933098