Service Coordinator

1 week ago

Cambridge, Cambridgeshire, United Kingdom Veolia UK Full time
Ready to find the right role for you?

Service Coordinator

Salary:
Competitive plus Bonus Scheme and other Veolia benefits

Hours:40 hours per week, Monday to Friday 8.30am - 5pm (30-minute unpaid break)

Location:
Cambridge, CB4 0DN


When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.

It's why we're looking for someone who sees the world in a similar way to take up an exciting Servicecoordinator role in our Cambridgeteam.


Because of our responsibility when it comes to leading change, resourcing takes every single one of us, and this is how you can play your part.

And if you're keen to see the difference you can make, this role will suit you perfectly.

It doesn't matter if you're looking to overhaul the industry, or just do a good day's work.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusiveculture.


What will you be doing?

  • Responsible for the daytoday management of the service delivery, including the dynamic allocation of work to vehicles/routes.
  • Proactively communicate with customers and interested stakeholders including the wider Veolia team or Management team providing status updates and maintaining contact with drivers throughout the day.
  • Complete the debrief process within the allocated time and report any necessary action or updates as required.
  • This role is key to maintaining an engaged workforce and will be the facetoface contact with our drivers on a daily basis, supporting drivers to act on issues identified on the rounds
  • Reporting all safety concerns or container damage via close call reporting and encouraging 'stop the job' if it is deemed unsafe to continue in line with company operating procedures and processes.
  • Ensure Veolia legal compliance onsite
  • WTD and transport compliance

What are we looking for?

  • Previous experience of operating within a similar industry; waste/transport/logistics
  • Customer focused
  • Able to demonstrate an understanding of transport compliance and WTD
  • Good Communication skills communicating with people of all levels
  • Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance Experienced IT Skills, MS Office 2000, and the ability to adapt to Google
  • Proactive on knowing upcoming legislation changes and remains up to date on activities and changes within our sector Knowledge of the management of other waste management facilities
  • Transport Management CPC qualification would be desirable

Our promise to you
Here at Veolia, we know that a genuinely good role goes both ways.


So alongside your salary, you'll get 25 days of holiday alongside an extensive benefits package, which includes our market-leading pension and share scheme, alongside a range of employee discounts.

Also to help you further, we provide mental health and financialsupport, so you can lean on us whenever you need to.

Here at Veolia, we're proud to be known as an equal opportunities employer.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues.

So no matter their age, gender,gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

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