Engineer - Field Service Engineer

2 weeks ago


London, Greater London, United Kingdom Hays Engineering Full time £32,000 - £33,000
Our client is a leading manufacturer of luxury beverage machines operating across the country.

They pride themselves on the service they provide to customers as well as the aftercare for their new and existing customers.

Carry out after sales technical support, resolving incidents and repairs in assigned area, according to the instructions of the After Sales Manager and the established procedures, with the objective of ensuring support to the Sales Department, the satisfaction of internal and external customers and identifying new business opportunities.

Identify the problems and record all the information for the analysis of cause and ensure corrective action is completed.
Visit clients and attend trade fairs as technical support to the sales staff.
Support in the development and results from the field tests for new products.
Actively collaborate with other internal departments, assuming After Sales functions according to companies internal processes, in order to assure proper analysis and implementation of actions to progress on the continuous improvement of the group
Ensure the updating and accuracy of the databases of the department.

Ensure the security and safety in the workplace and other jobs in your area, according to the established procedures and the current standards with respect to the material on risk prevention in the workplace.

Organisational and planning skills
Customer service.
Risk prevention.
Freedom to manage your own workday and travel across the country
Company car

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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