Digital Account Manager
1 week ago
Responsibilities:
- Manage several new and existing regional and national accounts
- Forge and maintain solid business relationships with clients through regular proactive contact, ensuring the potential of each account is fully maximised
- Support the Head of Digital in coordinating and delivering agreed activities for clients to tight deadlines
- Show a clear understanding of your clients' businesses, determining how best their objectives can be met and their expectations exceeded
- Resolve any problems in a timely fashion and ensure deadlines are met
- Monitor and report on each account's progress, working closely with both internal departments and external suppliers
- Maintain close contact with the client at all stages of the delivery
- Sensecheck all work and communications before sending to client
- Attend all relevant client and supplier meetings
- Manage each account's budget, ensuring effective control and reconciliation of costs and management of job bags to deliver agency profit
- Supplier research and liaison
- Negotiate best value from suppliers
- Arrange the effective and timely distribution of marketing collateral
- Provide internal administrative support
Experience, Qualifications and Skills Required:
- Outstanding administrative, planning and organisational skills
- At least two years' experience in a similar role
- A good understanding of SEO, PPC and Web practices
- Comfortable using Google Analytics and Google Ads to generate monthly reports and monitor campaign performance against client targets
- Excellent client facing support and the ability to always delivering high quality services
- Exemplary verbal and written communication skills
- Team player
- Ability to multitask and work under pressure
- Highly motivated and able to work without supervision
- A proactive thinker with a creative mindset
- Firstclass IT skills (including Microsoft Excel)
- A keen eye for detail and accuracy
- Understand and interpret client briefs
- Strong negotiator
- Universityeducated (desirable)
- Full UK driving licence
- Experience of working in a fastpaced organisation
Benefits:
*On-site gym
Countryside location with car parking
New starter goodie bag
Above and beyond bonus scheme
Enhanced holiday allowance after three continuous years with the company
Modern and spacious office in our new digital hub
Socials events (Covid permitting)
On-going personal development and training
Contributory pension scheme
Birthday bottle of bubbly
Christmas Party - all expenses paid (Covid permitting)
Free access to online GPs, emotional wellbeing, legal and financial support with our employee benefits platform
Exclusive discounts to a range of online and high-street stores and restaurants
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