Sleep Expert

As the Assistant Store Manager for our bed and mattress company, you will play a pivotal role in supporting the Store Manager and contributing to our mission of redefining the significance of sleep wellness. Our emphasis is on providing quality products and fostering a culture that recognizes the importance of a good night's sleep. You will help lead a team with a human-centric approach to customer interactions, promote disruptive thinking, and uphold a commitment to teamwork and honesty within the store.

Requirements

1. Customer Engagement:

• Assist in creating a welcoming, human-centered shopping environment that aligns with our focus on sleep wellness.
• Support customers in their selection of beds and mattresses, considering their unique preferences and needs.
• Help educate customers on the importance of quality sleep and the benefits of our products.
• Address customer questions and concerns with empathy and honesty.

• Uphold our commitment to delivering quality bed and mattress products.
• Continuously enhance your product knowledge and that of the sales team, emphasizing product features and benefits.
• Assist in demonstrating the superior qualities of our offerings.

• Collaborate with the Store Manager in recruiting, training, and motivating the team to deliver exceptional customer service.
• Encourage a culture of teamwork, open communication, and honesty.
• Help create opportunities for staff development and growth.

• Support the day-to-day operations, ensuring that the store functions smoothly and showcases a disruptive retail approach.
• Contribute to inventory management, restocking, and regular audits to maintain product availability.
• Maintain a safe, secure, and visually appealing store environment.

• Work closely with the Store Manager to drive sales targets and profitability.
• Encourage the team to employ disruptive thinking to achieve and exceed sales goals.
• Assist in monitoring and reporting on key performance metrics and drive improvements.

• Foster a culture of honesty and integrity, both in customer interactions and team dynamics.
• Encourage open and honest communication within the team and with customers.

Qualifications:

• Experience in retail, preferably in a leadership or supervisory role.
• Strong sales and customer service skills with a commitment to promoting sleep wellness.
• Excellent interpersonal and communication skills, emphasizing the value of honesty.
• Ability to work collaboratively, promoting teamwork and a supportive atmosphere.
• Familiarity with inventory management and basic administrative tasks.
• An understanding of the significance of sleep wellness in overall well-being.

Your gender, your religion, your sexual orientation, your skin colour and your background make no difference here. Sleep.8 is a progressive, future-thinking, open-minded meritocracy committed to equal opportunities. If you're passionate about what you do, come as you are.

Benefits

• Mental Wellbeing Support with our Employee Assistance Programme.
• Generous discounts available with our partnership programme.
• 20% discount for employees on the lowest selling price of any Sleep.8 products.
• Incentive scheme based on performance.
• Company Sick Pay Scheme.