Hotel Doorperson

2 weeks ago


London, Greater London, United Kingdom Pullman London St Pancras Full time

Job Description:

We are looking for a PASSIONATE, WELCOMING & EXTROVERTED Hotel Doorperson who wants to join a FANTASTIC TEAM at a VIBRANT central London Hotel

If you:

  • Have the passion for customer service and hospitality
  • Have great communication and customer relationship skills
  • Loves working as part of a passionate team
  • Enjoys working in a fast pace environment
We want you to join our gang

Duties:

  • Take care of guests from their arrival through to their departure from the hotel
  • Contribute to guest satisfaction at all times by providing high quality services throughout the guests' stay
  • Create a welcoming and friendly atmosphere for all our guests
  • Be present and visible outside the front door of the hotel to welcome and provide physical assistance to guests in a warm, friendly and professional manner
  • Assist guests with their luggage
  • Informs guests about the formalities, any particular conditions relating to their stay and the services available in the hotel
  • Passes on information as necessary to other departments

Benefits:

  • Three complimentary Bonus Breaks benefit from a free one or two day break in another Accor property in the UK each year
  • Pension Scheme
  • Employee benefit card offering discounted rates in Accor Hotels worldwide
  • Free meals on duty
  • Free access to hotel Gym
  • Up to 33 days of annual leave per annum

Salary:
£27,256 per annum (£13.44 per hour) + service incentives.
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