Team Member

7 days ago

Sheffield, Sheffield, United Kingdom Yard Ball Full time

About us
Yard Ball Sheffield is seeking a talented and passionate Team Members to help build and lead our team.

Spread across over 30,000 sq., ft, Yard Ball Sheffield is a nostalgic football & social experience due to open in Summer 2024.

Our unique concept will transport visitors back to a time when football was fun and Social Clubs were a staple alongside a chippy tea on a Friday.

Fusing Social Club aesthetics, great food, 90's culture and street football classics like Kerby and one-man Wembley, all while reminiscing about baggy kits, teletext scores, bad haircuts (usually by your mum), games on the garages or under the pub car park lights when it gets dark.

Pure nostalgia. Zero VAR.

Our mission is to provide a fun, immersive experience for all, which includes providing the highest standard of personable service.

This is a country-first venue, with ambitious plans for growth throughout the UK, so now is a great time to be part of this exciting business.


We are currently recruiting for various important roles at Yard Ball:

  • FOH Supervisor
  • Challenge Team Members
  • Front of House & Bar Team Members
  • Hosts
  • Kitchen Assistants & Kitchen Porters

What we expect:


As one of our valued Team Members you will be guided by the Yard Ball values every shift to always ensure the highest standards of service delivery.


Role Responsibilities:

  • To be part of the Yard Ball team that provides an exciting, healthy, innovative and quality environment, to create demand which exceeds the customer's needs.
  • Providing the highest possible standards of Customer Care within a healthy and safe environment by guiding and assisting customers throughout their journey.
  • Ability to work collaboratively as part of a team.
  • Have Yard Ball's Vision in mind when presenting yourself within the business by focusing on our key offer and our guest's expectations.
  • Have a clear understanding of Yard Ball's Mission and the Yard Ball brand.
  • Incorporate Yard Ball's Values in everything that you do, going the extra mile for our guests.
  • Have a passion to learn / expand your knowledge and skills base.

The Team Members role will focus day to day on the following tasks:

  • Create a welcoming atmosphere for all our guests.
  • Assisting them in their product decisions through exceptional product knowledge.
  • Upsell other Yard Ball products and provide recommendations to enhance the Yard Ball experience.
  • Following food safety and licensing laws.
  • Take food and drink orders accurately and efficiently.
  • Supporting with general cleaning tasks around the venue.

Qualifications:


Must be passionate about customer service and be a team player and have a willingness to assist team members in various roles.

Have a positive "can-do", optimistic outlook and be reliable and flexible.

You will ideally have experience, working within a leisure or a hospitality related industry and be able to work under pressure during peak times.


What we can offer:

  • Salary from £11.75 to £12.50 per hour.
  • Regular team incentives and rewards.
  • 2 Staff Socials throughout the year.
  • Fast progression opportunities within the company growth.
  • Development courses including leadership, mental health awareness, first aid and personal licences.

Job specifics:

  • Part
- and full-time working hours available.

  • It is expected that you will be available to work weekends and public holidays.
  • Expected to have a reliable commute to work.
  • Being part of a team of up to 35 staff members.
  • Contributing to the success of the venue.
  • Liaising with all departments of the Yard Ball Team to ensure a seamless guest journey.
Think you've got what it takes to be part of Yard Ball?


If you want to be part of something very special and you are a person who thinks that you have the qualities that we need to help deliver our unique brand to the area and grow the business from the ground up, then we need to hear from you.


Job Types:
Full-time, Part-time

Pay:
£11.50-£12.75 per hour

Expected hours:
No more than 40 per week

Benefits:

  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Employee mentoring programme
  • Onsite parking

Schedule:

  • Weekend availability

Supplemental pay types:

  • Tips

Experience:

  • Food preparation: 1 year (preferred)
- customer Service: 1 year (preferred)

Work Location:
In person

Expected start date: 31/05/2024

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