Communications Consumer Panel and Acod Member for
2 weeks ago
Closing Date:
20/05/2024
Group:
Corporate Group
Management Level:
Job Type:
Non-Executive Director (Fixed Term)
Job Description:
We are looking to appoint a new Member for Scotland to the Communications Consumer Panel, who will also act as a Member of the Advisory Committee for Older and Disabled People (ACOD).
The successful applicant will also chair the Panel's Stakeholder Hub for Scotland and act as an observer on Ofcom's National Advisory Committee for Scotland.
How to applyor on
Purpose of the role
The Communications Consumer Panel ensures the citizen and consumer voice is represented in communications policy development, highlighting the interests of those who may not always be heard by the industry.
Our job is to ensure that the sector works for consumers, citizens and micro businesses - and in particular for people who may be more vulnerable to being excluded from using communications services.
The Panel is a statutory body, established under the Communications Act 2003. Its Members are appointed by Ofcom with the approval of the Secretary of State. The Panel's remit covers the UK and, by statute, it has strong representation from the devolved nations.
When we anticipate consumer detriment, or identify it occurring, we work with those who can make a difference - Ofcom, communications providers and UK and national governments.
Our sector specialism and expertise mean we can challenge in a constructive environment, offer comprehensive advice and influence the development of policy so it delivers for consumers and citizens.
The Panel's main role is to challenge and advise Ofcom to ensure that the interests of consumers, including micro businesses, are central to regulatory decisions.
We proactively influence decisions by making early, robust, high-quality interventions to ensure that consumer and citizen interests are at the heart of Ofcom's thinking throughout.
The Panel works collaboratively with a wide range of stakeholders to inform the advice that it gives and to help protect and promote consumers' interests across the sector.
We give insight to businesses, regulators and Government and encourage them to look at issues through the eyes of people who use - or are excluded from using - communications services.
ACOD advises Ofcom about the interests and opinions of older and disabled people living in the UK.
Essential competencies- The ability to understand and articulate the varied needs and views of citizens and consumers in Scotland, with particular reference to people who may be in more vulnerable circumstances/who have experienced barriers to inclusivity;- Good knowledge and understanding of the political and constitutional context in Scotland;- Strong communication skills to make an effective contribution to the discussions and formal policy responses of a high-level public body; and- The ability to work as part of a committee.- Knowledge and understanding of the experience of communications services in Scotland's rural and remote communities.
- fixed and mobile telecoms
- telecoms network/power security and resilience
- online safety
- spectrum/AV
Further Information
The combined annual fee for the appointment as a Member of the Panel/ACOD and attendance at the National Advisory Committee is £14,704.
This is based on a time commitment of four days per month and an expectation of 11 meetings of the Panel and up to five meetings of the Advisory Committee each year, together with appropriate preparatory work and attendance at some relevant functions.
The role also includes a requirement to contribute an additional six days per year to organize and chair the Panel's National Hub.
Potential or actual conflicts of interest from a financial or business perspective must be declared and discussed at interview. Applicants must have personal integrity of a high order and ensure that their conduct accords with the7 principles of public life
Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options.
Our recruitment processes prioritise accessibility and inclusivity. If you need information in an alternative format or have specific preferences, please contact our recruitment team at
or call
As a Disability Confident employer, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here.
-
Fitness to Teach Conveners and Panel Members
2 weeks ago
Edinburgh, Edinburgh, United Kingdom The General Teaching Council for Scotland Full timeWho we areWe are the General Teaching Council for Scotland. We work to maintain and enhance trust in teaching.One of GTC Scotland's core roles as the teaching profession's independent registration and regulation body is to ensure teaching standards.We investigate serious concerns about:This is our fitness to teach process.We are a statutory body meaning our...
-
School Closure Review Panels
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Appointed for Scotland Full timeOverview:Appointment of Convener to the School Closure Review PanelsScottish Ministers are looking to make an appointment of Convener to the School Closure Review Panels.About School Closure Review PanelsSchool Closure Review Panels are independent statutory bodies which have been created to enhance and strengthen the process of local authority school...
-
Members of The Scottish Archaeological Finds
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Museums Galleries Scotland Full timeAbout the role:The Panel usually meets at least three times each year. Members would be expected to attend all Panel meetings either in person or remotely, and any additional meetings and events. The total commitment is around 8 days per year.Responsibilities:Overview of the Role The Scottish Archaeological Finds Allocation Panel (SAFAP) advises the King's...
-
School Closure Review Panels
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Scottish Government Full timeOverview:Appointment of Convener to the School Closure Review PanelsScottish Ministers are looking to make an appointment of Convener to the School Closure Review Panels.About School Closure Review PanelsSchool Closure Review Panels are independent statutory bodies which have been created to enhance and strengthen the process of local authority school...
-
Consumer Insights Analyst
2 months ago
Edinburgh, Edinburgh, United Kingdom DiverseJobsMatter Full timeJOB DESCRIPTIONMaximise your chances of a successful application to this job by ensuring your CV and skills are a good match.ABOUT THE ROLEAs a Consumer Insights Analyst, you will be responsible for producing insight from mainly internal data sources to understand our current and potential customers – who they are, what they think, when they need...
-
Assistant Professor in Consumer Behaviour
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Heriot-Watt University Full timeContract: Full-time (35 hours per week), PermanentThe Marketing and Operations Department is seeking to appoint to an Assistant Professor in Consumer Behaviour. This role is ideal for an academic who aspires to work in an environment that allows them to combine practical experience with contemporary approaches to theory to bring the best ideas to their...
-
Assistant Professor in Consumer Behaviour
2 months ago
Edinburgh, Edinburgh, United Kingdom Heriot-Watt University Full timeContract: Full-time (35 hours per week), PermanentThe Marketing and Operations Department is seeking to appoint to an Assistant Professor in Consumer Behaviour. This role is ideal for an academic who aspires to work in an environment that allows them to combine practical experience with contemporary approaches to theory to bring the best ideas to their...
-
Redress Scotland
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Appointed for Scotland Full timeOverview:For decades, some children in residential care in Scotland were failed by those entrusted to look after them. Scotland has taken steps to face up to the failings of the past by establishing a redress scheme for survivors of historical child abuse in care.***Are you looking for a role in which you can use relevant skills, experience and/or knowledge...
-
VP Product Management, Consumer
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Trustpilot Full timeTrustpilot is seeking an experienced VP Product Management, Consumer & Trust, to have an integral part in shaping the future of our consumer product suite and Trust & Transparency initiatives. Reporting directly to the Chief Product Officer, this leadership position will oversee a diverse team of 7 Product Managers, driving the strategic vision and...
-
VP Product Management, Consumer
1 month ago
Edinburgh, Edinburgh, United Kingdom Trustpilot, Inc. Full timeWe're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there's still an exciting journey ahead of us. Do you want to join us at the heart of trust? Trustpilot is seeking an experienced VP Product Management, Consumer & Trust, to have an integral part in shaping the...
-
VP Product Management, Consumer
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Trustpilot, Inc. Full timeWe're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there's still an exciting journey ahead of us. Do you want to join us at the heart of trust? Trustpilot is seeking an experienced VP Product Management, Consumer & Trust, to have an integral part in shaping the...
-
Office Consumables Delivery Driver
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Driver Hire Edinburgh West (West Lothian) Full timeDriver Hire Edinburgh West are currently recruiting an experienced delivery driver (Cat B) for our client based in the West of Edinburgh for a potential ongoing contract with a start date around end March mid April.Our client supply office consumables to a prestigious client base across Scotland. You will be the face of their business delivering into large...
-
Community Coordinator
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Clockwise Full timeClockwise Offices offer flexible workspace and meeting rooms that are as personal as they are professional, in key locations across the UK and mainland Europe.We are looking for a community coordinator to join our location in Edinburgh. An ambassador Clockwise Offices who organises events programming, drives member engagement and retention whilst also...
-
Community Coordinator
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Clockwise Offices Full timeCommunity Coordinator - Job DescriptionReporting to General Manager, Dotted line reporting to Assistant ManagerDotted line report in's NoneKey relationships:Members, colleagues, Two Hands Cafe, Lost in Leith Bar, Estate Management, and third party partners including cleaning and maintenanceHours of work: 37.5 hours per week with 30 minute lunch break. To be...
-
Senior Communications Consultant
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Phoenix Group Holdings Full timeJob Type: Fixed Term Contract (12 months)Location: This role could be based in our Edinburgh, Wythall, London or Telford offices. This will be hybrid-based with a requirement to travel, working in the office (2 days a week when not travelling) and from home.Flexible Working: All roles are open to part-time, job-share, and other flexibilities. We prioritize...
-
Senior Communications Consultant
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Phoenix Group Full timeJob Type:Fixed Term Contract (12 months)Location:This role could be based in our Edinburgh, Wythall, London or Telford offices. This will be hybrid-based with a requirement to travel, working in the office (2 days a week when not travelling) and from home.Flexible working:All of our roles are open to part-time, job-share and other types of flexibility. We...
-
Experience Team Member
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Brightwork Full timeOur prestigious client, Johnnie Walker Princes Street is currently seeking team members for all areas of their Experience Department on a temporary basis. They are looking for friendly, outgoing individuals who have a passion for customer service and are willing to deliver a world-class experience. Multiple roles available including Experience Guide,...
-
Call Centre Executive
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Communications and Solutions Partners Group Full timeWe are currently seeking a Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries.Responsibilities: Answer incoming calls and respond to customer inquiries in a professional and timely manner Provide...
-
Customer Sales Assistant
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Communications and Solutions Partners Group Full timeWe are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients. This is a vital role in ensuring customer satisfaction and maintaining positive relationships with our valued customers.Duties: Assist customers with inquiries, concerns, and requests in...
-
Customer Assistant
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Communications and Solutions Partners Group Full timeWe are seeking a highly organized and customer-focused individual to join our team as a Customer Assistant. As a Customer Assistant, you will play a crucial role in providing exceptional service to our customers and ensuring their needs are met.Duties: Assist customers with inquiries, product selection, and purchases Provide information about products and...