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Front of House Assistant

1 month ago

Bermondsey, Greater London, United Kingdom EllisKnight International Recruitment Full time

Front of House Assistant
Work with us at one our client's luxury student accommodation sites in Bermondsey.
This is a fantastic opportunity to join a fast paced and exciting industry. You will be the first point of contact for this stylish new building. It is a beautiful, modern and vibrant site that offers impressive facilities.

This is a permanent role, working 20 hours per week, Monday - Friday. You will ideally work 5 days, but we can be flexible on the hours.

We are looking for someone to start at the beginning of January 2023.

Key Tasks

  • Conducting tours and viewings of the property
  • Building and maintaining relationships with local universities and sending regular marketing materials and availability updates
  • Conduct regular leaflet drops throughout the town and encourage visitors to the site
  • Follow up on all interest and ensure that all sales opportunities are explored
  • Engage with letting agents and international agents to secure bookings
  • Undertaking regular inspections of the show flat and ensure this is set up according to standard
  • Attend student university fairs and open days when necessary
  • Keep up to date with room prices and special offers to provide accurate information to potential residents.
  • Ensuring there is always enough marketing material onsite.
  • Supporting with the creation and maintenance of Social media channels and
Work closely with the marketing team to ensure that the target audience is being reached

  • Keep up to date with competitor activities.

Knowledge and Skills

  • A friendly and welcoming approach and the ability to cooperate well with all students and clients in a professional, respectful and friendly manner.
  • Great skills with Social media, being able to post adverts and stream online on all used social media platforms.
  • Confidence with setting up and hosting events for students to increase engagement and encourage rebookings.
  • Excellent rapport building abilities.
  • Sales focussed and highly proactive approach.
  • High standards of dress and presentation.
  • Ability to remain calm during difficult situations or in a very busy environment.
  • Excellent interpersonal skills, including a pleasant telephone manner.
  • A positive and enthusiastic attitude with a strong focus on customer service.

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