Responsible AI Manager

Informa is a leading international events, intelligence, and scholarly research group.

Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs, and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 12,000 colleagues working in more than 30 countries.

Informa's divisions include: Informa Connect , Informa Markets , Informa Tech , Taylor & Francis and Global Support .

Global Support is Informa's fifth division, with major service hubs in the United Kingdom, the United States, Hong Kong, and Singapore as well as several smaller locations. Global Support colleagues provide shared, efficient business services and function-specific expertise to each of Informa's operating divisions, enabling our commercial teams to focus on their markets and customers.

The Privacy Team acts as a technical and legal resource to the Group, providing advice and assistance with the practical consequences of complying with relevant obligations, including interpretation of relevant laws, and guidance on the implementation of internal policies and procedures, including those which relate to the responsible use of AI technologies. The role reports into the Global Privacy Counsel. The Privacy function ultimately reports into the Group Chief Privacy Officer (CPO). The CPO is responsible for the maintenance, execution and enforcement of the Group Privacy Programme including Groupwide policy, framework, guidance and standards for all teams and colleagues.

As we embark on an ambitious journey with our Growth Acceleration Plan II (GAP II), focusing on customer centricity and leveraging the power of Digital and Data, Informa is excited to announce the formation of our AI Centre of Excellence (CoE) .

This ground-breaking initiative is designed to be the cornerstone of our strategy, roadmap, and delivery of key AI-driven priorities. The CoE is not just a hub of innovation; it's a catalyst for unlocking the potential of our 12,000-strong workforce, enhancing operational efficiencies, and, crucially, developing new capabilities and services for our valued customers.

As part of the CoE, we are looking for an Responsible AI Manager to help outlining, delivering and extending Data & AI Compliance use cases across Group Privacy.

Job Description

We are seeking to hire a Responsible AI Manager - Compliance to lead Informa's Responsible AI compliance efforts and contribute to the creation of the AI Policy Framework for the Informa Group.

The role will involve working closely with the Group Data Governance forum, the Privacy Team, and the Responsible AI Manager, Governance, who sits within the AI CoE. The key aim being to ensure that our development and use of AI technologies are transparent, ethical, and compliant with relevant regulations, and that colleagues across Informa understand their responsibilities when developing, procuring, and/or deploying AI-based solutions.

The role suits passionate, proactive, goal-oriented candidates who are intellectually curious, and thrive in complicated but ambitious organisations. The role is well-suited to versatile candidates with a background in AI Governance, Data Ethics, Privacy Compliance & Operations, Data Governance, etc. People with heart and ambition, and a strong mix of emotional and professional intelligence, will be successful in the role.

Your role:

• Develop and manage AI impact assessment workflow; reviewing assessments for compliance, flagging risks and documenting mitigations
• Be a key contributor to the co-creation and evolution of AI policies, governance, frameworks, processes and methodologies, for adoption across Informa drawing on relevant international standards as key inputs, such as the NIST AI risk management framework. It's critical that solutions are pragmatic in what is an unclear space and off the shelf methodologies do not yet exist
• Work with the Responsible AI Manager, Governance, to agree how to measure and report on the operationalization of Informa's AI Policy Framework
• Partner with the Responsible AI Manager, Governance to maintain a master register of AI deployments across Informa, documenting the use cases, their risks, reporting criteria, etc.
• Actively participate in the AI Governance Forum to advise on policy and regulatory developments
• Partner with the Responsible AI Manager, Governance to prepare regular written reports on responsible AI implementation and risk management to senior management and co-chair forums on AI Adoption across Informa
• Co-create, own and complete training & communication plan for roll-out of responsible AI in Informa, focused on continually increasing AI maturity across the enterprise (Responsible AI by design)
• Continually horizon scan for policy, regulatory, and legal developments in the field of Responsible AI, ensuring that Informa's AI implementations are compliant with internal AI policies as well as relevant laws and regulations. Attending events to represent Informa, provide thought leadership and knowledge share.
• Be the internal expert advisor on the regulatory and policy requirements for Responsible AI to colleagues as well as legal, senior management, etc
• Work with the Global Privacy Counsel to advise the business on legal requirements relating to AI.
• Liaise closely with Privacy Team members on aspects of AI regulation that are interlinked with privacy compliance.

Ideal candidates will be individuals whose qualities and qualifications include:

• Deep interest in AI capabilities: the technologies, the emerging field, operationalising in the enterprise and how to truly unlock potential in a FTSE100 business
• Understanding Responsible AI challenges: the technical, policy, and regulatory risks that AI technologies raise for Informa, its customers, and society
• Get things done: highly organised, resourceful and action-oriented with experience driving focus, clarity and prioritisation in a fast-paced environment
• Decision-making: ability to work pragmatically, having the confidence to make quick decisions based on the available data and move forward at pace in an environment of ambiguity
• Comms and visibility: effective at managing expectations and communications (written and verbal) to all levels and disciplines in the organisation.
• Organisational smarts: Experience working in a matrix-based organisation, building relationships and trust across a range of teams and functions. Know and understand how to bring people with you

Additional information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it – see what our colleagues have to say at

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely.
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms, and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves.
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost) anywhere for up to four weeks a year.
• A flexible range of personal benefits to choose from, plus company funded private medical cover.
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
• Recognition for great work, with global awards and kudos programmes.
• As an international company, the chance to collaborate with teams around the world.

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

Check out some of our Corporate Videos below to find out more about Informa:

• Life at Informa:
• Diversity & Inclusion at Informa:
• Walk the World:

See how Informa handles your personal data when you apply for a job here: -applicant-privacy-notice/

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