Sales Order Processor

1 week ago


Tonbridge, Kent, United Kingdom Albion Fine Foods Full time

The telesales department is a key in contributing to our sales as we continue to grow and expand Reporting to the Telesales Manager, you will be responsible for the sales ordering processing and providing exceptional service to our customers.

It is a fast-paced role, working independently and collaboratively as a team

You'll be working
40 hours per week
, 5 days over 7 days - some
weekend availability is required. The shift pattern is advertised as
4PM-12AM, however there is some flexibility within this. After successful completion of the probation period, there will be the opportunity to discuss hybrid working.


Currently based across 3 sites in Tonbridge, we've outgrown all three of our warehouses so we will be moving to a newly built site in Dartford come Spring 2023.

If successful you will be required to work initially in Tonbridge and move to Dartford with us when the time comes.

This role is essential to the smooth running of the business and ensures our customers get their deliveries as well as the best possible service Some of your responsibilities will include:

  • Answering calls from customers dealing with customer queries
  • Multitasking and prioritising workloads efficiently
  • Developing knowledge on product details and specifications
  • Liaising with our drivers, transport & warehouse team for delivery information

Role requirements

  • Computer literate including good knowledge of Excel
  • Ability to manage workload, under pressure
  • Maintain focus and attention to detail
  • Experience working in customer service
  • Passionate about food/knowledge of food industry
  • Strong problemsolving skills, and capability to work independently

In return you will receive

  • A competitive salary of
    up to £24,012:

  • 26 days annual leave, increasing with length of service
  • Hybrid and flexible working options
-
Free uniform provided

  • Excellent
    staff purchase scheme across our range of stock
  • Access to our
    Employee Assistance Programme:

  • Regular social events

About Albion
We are a fast-growing fine food wholesaler supplying many of the finest chefs throughout London and the South East, chances are if you eat out you've eaten products supplied by us Our people make our business, this is an excellent opportunity to join a group of like-minded individuals, who help each other out and have some fun along the way
-
Our Mission is to provide chefs with a great service and great produce, with less hassle
-
Our Produce of over 4000 products and an ever-expanding range
-
Our Fleet of T and 7.5T refrigerated vehicles, with more on the way

Salary:
Up to £24,012.00 per year

Benefits:

  • Casual dress
  • Company events
  • Employee discount
  • Free parking
  • Onsite parking
  • Referral programme

Schedule:

  • Night shift
  • Weekend availability

Work Location:
One location

Reference ID:
Telesales Nights

Expected start date: 13/02/2023

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