Sales Coordinator

1 week ago


Bradford, Bradford, United Kingdom Ingersoll Rand Full time

Location:
Bradford, GB, BD4 0SU- Req ID: 4457
Aftermarket Parts Sales Co-ordinator
Gardner Denver Transport Solutions


Specialising in bulk performance, installation criteria, cost of ownership and total life cycle approach are at the forefront of our engineer's minds when designing and manufacturing our automotive products and their approach is backed up by over 100 years of reliable service to our customers.


Within our Bradford facility we design, machine, assembly and install our entire Bulk Powder and Liquid Compressor range for Road Transport Vehicles.

Providing our customers with the whole product life cycle is number one for us and with our mobile service engineers we offer from concept design, manufacture, installation and aftermarket support.


Job description:

The Aftermarket Parts Sales Co-coordinator will assist the Aftermarket Sales and

Service Department in a wide variety of activities including spare parts, product

support for our national and international customer base along with coordinating

paid service support through our own engineer network.

The Aftermarket Parts Sales Co-coordinator must be able to work autonomously,

have outstanding communication skills, be detail orientated, a problem solver with

superior customer service skills and the ability to work constructively with a variety

of stakeholders with a tactful and positive approach.

Responsibilities:

  • Liaise with production, purchasing and other related departments to ensure that delivery dates are agreed and communicated to the customer.
  • Ensure that orders are processed efficiently and accurately onto the computer system and that order acknowledgements are supplied in a timely manner.
  • Ensure that group companies, distributors and end customers are continually informed about the status of their outstanding orders.
  • Within Ingersoll Rand actively represent our customer's interests in the areas of due date performance accuracy and quality of product despatched.
  • Build customer relationships in a professional manner through solutionoriented communication, service and telephone support.
  • Develop existing accounts / explore new accounts and develop any growth opportunities within those accounts by maximising every sales opportunity.
  • Support all activities within the aftermarket department as required.

Key Competencies:

  • Have the Enthusiasm and a desire to learn and work at pace with changing priorities with A "people first" approach,
  • Ability to work effectively as part of a team.
  • Continuous positive behaviour and proactive approach to providing solutions.
  • Attention to detail.

Practical Experience:

  • Parts Management.
  • Sales Order Processing.
  • Technical Background

We offer a competitive package that includes

  • Pension Contribution 7%
  • Westfield Health Medial Cover
  • Death in Service Benefit
  • 25 Days Holiday + 8 Bank Holidays (Option to purchase up to 5 days' pro rata for part time)
  • Free parking
  • Free tea and coffee
LI-AP1

Ingersoll Rand Inc

(NYSE:

IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities.

Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions.

Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency.

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