Current jobs related to Customer Service Lead/manager - Newcastle upon Tyne, Newcastle upon Tyne - Foundever™
-
Talent Acquisition Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full time{"h1": "Talent Partner Role at Lead Candidate", "p": "At Lead Candidate, we're committed to supporting developing companies in the pharmaceutical and biotech outsourcing space. As a Talent Partner, you'll work as an embedded talent partner to a select number of companies, providing an excellent experience. Our office is based in Newcastle upon Tyne, and we...
-
Talent Acquisition Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full time{"h1": "Talent Partner Role at Lead Candidate", "p": "At Lead Candidate, we're committed to supporting developing companies in the pharmaceutical and biotech outsourcing space. As a Talent Partner, you'll work as an embedded talent partner to a select number of companies, providing an excellent experience. Our office is based in Newcastle upon Tyne, and we...
-
Talent Acquisition Specialist
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeAbout UsLead Candidate is a values-led, politely disruptive, talent acquisition partnering service. We are experts in our field, and we are devoted to our customers, working with only a select few at any one time.Our MissionWe operate exclusively in the pharmaceutical and biotechnology outsourcing space – but that doesn't mean that you need to. Our team is...
-
Talent Acquisition Specialist
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeAbout UsLead Candidate is a values-led, politely disruptive, talent acquisition partnering service. We are experts in our field, and we are devoted to our customers, working with only a select few at any one time.Our MissionWe operate exclusively in the pharmaceutical and biotechnology outsourcing space – but that doesn't mean that you need to. Our team is...
-
Talent Acquisition Specialist
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeTalent Acquisition Specialist - Pharmaceutical and BiotechnologyAbout Lead CandidateLead Candidate is a values-led, politely disruptive, talent acquisition partnering service. We are experts in our field, and we are devoted to our customers, working with only a select few at any one time. Our mission is to change the recruitment landscape for the better,...
-
Talent Acquisition Specialist
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeTalent Acquisition Specialist - Pharmaceutical and BiotechnologyAbout Lead CandidateLead Candidate is a values-led, politely disruptive, talent acquisition partnering service. We are experts in our field, and we are devoted to our customers, working with only a select few at any one time. Our mission is to change the recruitment landscape for the better,...
-
Talent Acquisition Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeLead Candidate is a values-led talent acquisition partnering service. We are experts in our field, working with a select few companies in the pharmaceutical and biotech outsourcing space. Our Talent Partners provide an exceptional service to our customers, ensuring a consistent, quality experience. Day-to-day tasks may include full search and selection for...
-
Talent Acquisition Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeLead Candidate is a values-led talent acquisition partnering service. We are experts in our field, working with a select few companies in the pharmaceutical and biotech outsourcing space. Our Talent Partners provide an exceptional service to our customers, ensuring a consistent, quality experience. Day-to-day tasks may include full search and selection for...
-
Talent Acquisition Specialist
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeLead Candidate is a values-led talent acquisition partnering service. We are experts in our field, working with a select few companies in the pharmaceutical and biotech outsourcing space. Our Talent Partners provide an exceptional service to our customers, ensuring a consistent, quality experience. Day-to-day tasks may include full search and selection for...
-
Talent Acquisition Specialist
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeLead Candidate is a values-led talent acquisition partnering service. We are experts in our field, working with a select few companies in the pharmaceutical and biotech outsourcing space. Our Talent Partners provide an exceptional service to our customers, ensuring a consistent, quality experience. Day-to-day tasks may include full search and selection for...
-
Talent Acquisition Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Talent Partner. As a Talent Partner, you will play a critical role in supporting our clients in the pharmaceutical and biotech outsourcing space by providing exceptional talent acquisition services.Your primary responsibility will be to work closely with our client...
-
Pensions Recruitment Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeAbout Lead CandidateLead Candidate is a values-led, politely disruptive, talent acquisition partnering service. We are experts in our field, and we are devoted to our customers, working with only a select few at any one time.Job DescriptionWe are looking for a talented individual to join our team as a Talent Acquisition Partner. As a Talent Acquisition...
-
Pensions Recruitment Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeAbout Lead CandidateLead Candidate is a values-led, politely disruptive, talent acquisition partnering service. We are experts in our field, and we are devoted to our customers, working with only a select few at any one time.Job DescriptionWe are looking for a talented individual to join our team as a Talent Acquisition Partner. As a Talent Acquisition...
-
Talent Acquisition Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeLead Candidate is a values-led talent acquisition partnering service. We are experts in our field, working with a select few companies in the pharmaceutical and biotech outsourcing space. Our Talent Partners provide an exceptional service to our customers, ensuring a consistent, quality experience. Day-to-day, your role will vary based on live projects, and...
-
Talent Acquisition Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeLead Candidate is a values-led talent acquisition partnering service. We are experts in our field, working with a select few companies in the pharmaceutical and biotech outsourcing space. Our Talent Partners provide an exceptional service to our customers, ensuring a consistent, quality experience. Day-to-day, your role will vary based on live projects, and...
-
Talent Acquisition Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeLead Candidate is a values-led talent acquisition partnering service. We are experts in our field, working with a select few companies in the pharmaceutical and biotech outsourcing space. Our Talent Partners provide an exceptional service to our customers, ensuring a consistent, quality experience. Day-to-day, your role will vary based on live projects, and...
-
Talent Acquisition Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeLead Candidate is a values-led talent acquisition partnering service. We are experts in our field, working with a select few companies in the pharmaceutical and biotech outsourcing space. Our Talent Partners provide an exceptional service to our customers, ensuring a consistent, quality experience. Day-to-day, your role will vary based on live projects, and...
-
Talent Acquisition Specialist
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeLead Candidate is a values-led, politely disruptive, talent acquisition partnering service. We are experts in our field, and we are devoted to our customers, working with only a select few at any one time. Our mission is to change the recruitment landscape for the better, permanently. We operate exclusively in the pharmaceutical and biotechnology outsourcing...
-
Talent Acquisition Specialist
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeLead Candidate is a values-led, politely disruptive, talent acquisition partnering service. We are experts in our field, and we are devoted to our customers, working with only a select few at any one time. Our mission is to change the recruitment landscape for the better, permanently. We operate exclusively in the pharmaceutical and biotechnology outsourcing...
-
Talent Acquisition Specialist
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeLead Candidate is a values-led, politely disruptive, talent acquisition partnering service. We are experts in our field, and we are devoted to our customers, working with only a select few at any one time. Our mission is to change the recruitment landscape for the better, permanently. We operate exclusively in the pharmaceutical and biotechnology outsourcing...
Customer Service Lead/manager
3 months ago
In our busy contact centre you will relish the opportunity to learn and develop your skills further by working collaboratively with colleagues, other departments and our Clients.
It is essential you have passion for management and customer service in order to create an environment for success through regular coaching, engaging and motivating your team.
By leading the way you will develop your team's skills and confidence in order for them to build brand loyalty by taking ownership of customer queries and providing consistently positive solutions.
*What you need to know*Contract: Full time permanent, 37.08:00-20:00 Monday to Friday,
09:00 - 19:00 Saturday
10:00 - 18:30 Sunday
Pay - £23,000 per year plus bonus
*What we can do for you: · Casual dress code
Fantastic *learning and development* opportunities
Lifestyle Benefits programme – featuring *thousands of discounts*, special offers and *exclusive employee deals**Wagestream*All employees get access to this money management app gives you access to a toolkit of services built around your pay.
It can help you to:Use Flexible pay to choose when to get paid throughout the month.
Track your shifts, earnings and spending in one place.
Build a rainy day pot to reduce financial stress and reward yourself in the future.
A Benefits checker to calculate what government support you could be missing out on.
Chat to a Financial Coach to get expert guidance about your money.
Get discounts on your shopping with Vouchers.
*Lead and coach a team to meet and exceed business objectives, ensuring that financial, operational and quality metrics are consistently achieved.
Follow a process of continuous review and proactive management of absenteeism and attrition for all Advisors.
Continually review and monitor work performance of all Advisors against agreed KPI's.
Ensure Advisors are recognised and rewarded for outstanding achievements/performance in line with company mission and values.
Ensure action from employee satisfaction surveys are implemented and continuously reviewed.
Ensure appropriate actions are taken to improve client satisfaction survey scores.
*Previous experience working in a call centre environment is essential.
Excellent telephone, computer/keyboard, verbal and written communication skills.
Performance Management skills.
Client/customer management skills.
*Start your Foundever journey and click apply**#newgb04*Job Types: Full-time, Permanent
Casual dress
Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Monday to Friday
Weekend availability
Bonus scheme
