Current jobs related to Platform Support Specialist - London, Greater London - Dentsu Aegis Network

  • Platform Support Operations Specialist

    1 month ago

    London, Greater London, United Kingdom Talon Outdoor Full time

    Platform Support Operations Specialist at Talon OutdoorAs a Platform Support Operations Specialist at Talon Outdoor, you will be instrumental in maintaining the seamless functionality of our platform infrastructure. Your role will encompass troubleshooting and resolving technical challenges, collaborating with various business and engineering teams, and...

  • Platform Specialist

    14 hours ago

    London, Greater London, United Kingdom Oxford Knight Full time

    Platform SpecialistOxford Knight is seeking a highly skilled Platform Specialist to join our team. As a key member of our infrastructure team, you will be responsible for delivering mission-critical infrastructure using DevOps methodology.Key Responsibilities:Project delivery and escalation support for platform infrastructureCapacity management and...

  • Platform Specialist

    13 hours ago

    London, Greater London, United Kingdom Oxford Knight Full time

    Platform SpecialistOxford Knight is seeking a highly skilled Platform Specialist to join our team. As a key member of our infrastructure team, you will be responsible for delivering mission-critical infrastructure using DevOps methodology.Key Responsibilities:Project delivery and escalation support for platform infrastructureCapacity management and...

  • Reinsurance Platform Specialist

    2 weeks ago

    London, Greater London, United Kingdom Supercede | The Reinsurance Platform Full time

    About SupercedeSupercede is a leading provider of risk placement and analytics software for the reinsurance industry. Our team is globally distributed, and we prioritize asynchronous communication to ensure seamless collaboration.We value autonomy and responsibility, and our team members are encouraged to take ownership of their work. We believe in fostering...

  • Technical Support Specialist

    1 month ago

    London, Greater London, United Kingdom Platform Recruitment Full time

    Join Our Team: Technical Support SpecialistA progressive organization is seeking a Technical Support Specialist to enhance their support team. This company is renowned for its innovative solutions in the field of imaging technology.Key Responsibilities: Deliver expert technical assistance through various communication channels Address and resolve...

  • Technical Support Specialist

    1 month ago

    London, Greater London, United Kingdom Platform Recruitment Full time

    Join Our Team: Technical Support SpecialistA forward-thinking organization is seeking a Technical Support Specialist to enhance their support team. This company is renowned for its innovative solutions in the field of imaging technology.Key Responsibilities: Deliver expert technical assistance through various communication channels Efficiently troubleshoot...

  • Platform Operations Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Talon Outdoor Full time

    About the RoleWe are seeking a skilled Platform Operations Support Specialist to join our team at Talon Outdoor. As a key member of our technical operations team, you will play a critical role in ensuring the smooth operation of our platforms stack.Key ResponsibilitiesProvide technical and functional assistance to ensure the efficient operation of our...

  • Platform Operations Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Talon Outdoor Full time

    About the RoleWe are seeking a skilled Platform Operations Support Specialist to join our team at Talon Outdoor. As a key member of our technical operations team, you will play a critical role in ensuring the smooth operation of our platforms stack.Key ResponsibilitiesProvide technical and functional assistance to ensure the efficient operation of our...

  • Platform Operations Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom Talon Outdoor Full time

    Platform Operations Support Role at Talon OutdoorAs a Platform Operations Support Specialist at Talon Outdoor, you will play a key role in ensuring the smooth operation of the platform stack. Your responsibilities will include diagnosing and resolving technical issues, collaborating with business and engineering teams, and proactively identifying...

  • Behaviour Support Specialist

    1 month ago

    London, Greater London, United Kingdom Certitude Support Full time £35,365

    Behaviour Support SpecialistLocation: Hybrid working options availableSalary:£35,365 per annum Job Summary:Join Certitude Support as a Behaviour Support Specialist and contribute to our mission of enhancing the lives of individuals in need. We are a prominent provider in the adult social care sector, dedicated to delivering exceptional support...

  • Moodle Platform Specialist

    2 weeks ago

    London, Greater London, United Kingdom Trust In Soda Full time

    Job Title: Moodle Platform SpecialistAbout the Role:We are seeking an experienced Moodle professional to join our team at Trust In Soda. As a Moodle Platform Specialist, you will play a key role in supporting and enhancing the Moodle platform, focusing on platform maintenance, backlog management, and preparation for upcoming upgrades.Key...

  • Moodle Platform Specialist

    2 weeks ago

    London, Greater London, United Kingdom Trust In Soda Full time

    Job Title: Moodle Platform SpecialistAbout the Role:We are seeking an experienced Moodle professional to join our team at Trust In Soda. As a Moodle Platform Specialist, you will play a key role in supporting and enhancing the Moodle platform, focusing on platform maintenance, backlog management, and preparation for upcoming upgrades.About the Team:Our team...

  • Moodle Platform Specialist

    2 weeks ago

    London, Greater London, United Kingdom Trust In Soda Full time

    Job Title: Moodle Platform SpecialistAbout the Role:We are seeking an experienced Moodle professional to join our team at Trust In Soda. As a Moodle Platform Specialist, you will play a key role in supporting and enhancing the Moodle platform, focusing on platform maintenance, backlog management, and preparation for upcoming upgrades.About the Team:Our team...

  • Parking Platform Specialist

    4 weeks ago

    London, Greater London, United Kingdom JustPark Full time

    About JustPark JustPark is a dynamic and innovative company revolutionizing the parking industry. We provide a seamless platform connecting drivers with available parking spaces, simplifying urban mobility and enhancing convenience for everyone. Your Role as a Parking Platform Specialist We are seeking a talented and passionate individual to join our...

  • Parking Platform Specialist

    2 weeks ago

    London, Greater London, United Kingdom JustPark Full time

    About JustPark JustPark is a dynamic and innovative company revolutionizing the parking industry. We provide a seamless platform connecting drivers with available parking spaces, simplifying urban mobility and enhancing convenience for everyone. Your Role as a Parking Platform Specialist We are seeking a talented and passionate individual to join our...

  • Compiler Optimization Specialist

    7 days ago

    London, Greater London, United Kingdom Platform Recruitment Full time £70,000

    Platform Recruitment is seeking a talented individual to join their team as a Compiler Optimization Specialist. This is a unique opportunity to work with a world-class team of experts in compiler optimization, CUDA, and high-performance computing. The successful candidate will have a strong understanding of C++ and a passion for performance optimization. Key...

  • Compiler Optimization Specialist

    7 days ago

    London, Greater London, United Kingdom Platform Recruitment Full time £70,000

    Platform Recruitment is seeking a talented individual to join their team as a Compiler Optimization Specialist. This is a unique opportunity to work with a world-class team of experts in compiler optimization, CUDA, and high-performance computing. The successful candidate will have a strong understanding of C++ and a passion for performance optimization. Key...

  • Platform Infrastructure Specialist

    10 hours ago

    London, Greater London, United Kingdom Squarepoint Capital Full time

    Job Title: Platform Infrastructure Specialist Job Summary: We are seeking a highly skilled Platform Infrastructure Specialist to join our team at Squarepoint Capital. As a key member of our Middleware stream, you will play a critical role in delivering mission-critical platform infrastructure using the DevOps methodology. Key Responsibilities: * Design,...

  • Platform Infrastructure Specialist

    9 hours ago

    London, Greater London, United Kingdom Squarepoint Capital Full time

    Job Title: Platform Infrastructure Specialist Job Summary: We are seeking a highly skilled Platform Infrastructure Specialist to join our team at Squarepoint Capital. As a key member of our Middleware stream, you will play a critical role in delivering mission-critical platform infrastructure using the DevOps methodology. Key Responsibilities: * Design,...

  • Platform Infrastructure Specialist

    6 days ago

    London, Greater London, United Kingdom SQUAREPOINT CAPITAL Full time

    Job Title: Platform SpecialistAt Squarepoint Capital, we are seeking a highly skilled Platform Specialist to join our Application Engineering team. As a key member of our Middleware stream, you will play a critical role in delivering mission-critical platform infrastructure using the DevOps methodology.Key Responsibilities:Design, monitor, and scale platform...

Platform Support Specialist

3 months ago

London, Greater London, United Kingdom Dentsu Aegis Network Full time

Job Title:
Platform Support Specialist

Job Description:

Introduction


Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy.

Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity.


Dentsu International is a global leader that specialises in Sales, Marketing, Customer Experience, and Retention to enable clients to keep "winning" whilst ensuring customer growth and experience is at the very forefront for their businesses.


We're hiring a Platform Support Specialist on a FIXED TERM CONTRACT until October 2025, as part of our team in London on a hybrid basis.

Purpose of the Role


Technology is changing at an increasingly rapid rate and our business is placing increased demands on the Technology function to design, build and/or implement systems that enable the business to grow and deliver excellence for its clients.

Dentsu Global Technology has a vacancy for a Platform Support Specialist within the Global Media Platforms team.

The Global Media Platforms team sit within global technology and oversee the relationship, integration, and ongoing strategic alignment of third-party media systems & suppliers across multiple markets.

The objective of this team is to ensure third party media systems used; function and deliver against not only the requirements of the local markets but those determined by global technology.

This strategic alignment is critical for achieving dentsu's global vision of supporting a fully integrated media workflow bettering enabling the business teams to service clients.

This role would be suitable for someone who has been working in media operations.

Key Responsibilities

  • First point of contact for customers requesting product enhancement/developments
  • Maintain positive relationships with internal customers including all comms regarding releases and new feature development plans
  • Ensures the service delivered meets the service level agreements and work with the supplier to fix it where it doesn't
  • Identify customer needs within the business and address feedback
  • Determine ways to drive efficiency without sacrificing customer satisfaction
  • Build partnerships with the thirdparty supplier team to identify solutions for issues that arise
  • Work with support resources and thirdparty suppliers to ensure internal customers can resolve issues
  • Works across teams, peers, and vendors to help continue the development of a Continuous Improvement ethos making the support services we provide best in class with a proactive approach
  • Work with supplier to ensure all data is accounted for during the transition to the satisfaction of future audits and present data to the business for signoff
  • Develops the data migration strategy
Skills & Qualities

Media/Technology Related:

  • Minimum of 2 years' experience in delivering in a fastpaced media agency environment
  • Previous experience working with stakeholders of various backgrounds and varying levels of experience
  • Previous experience using or managing media planning/buying software
  • Experience in generating and maintaining process documentation
  • Exposure to software management
  • Experience working with third party technology suppliers would be highly beneficial

Soft Skills:

  • Excellent stakeholder relationship management and communication skills
  • Confident having difficult conversations and challenging assumptions
  • High attention to detail & organised
  • Detailed planning approach to daytoday activities
  • Ability to work autonomously and a selfmotivator who is proactive with a positive attitude
  • Ability to manage multiple projects and work to tight deadlines
  • Methodical thinking and planning approach to problem solving
  • Ability to work cooperatively within diverse teams
  • Takes ownership of their own development
What we offer


This is a permanent role and will be based on occasion from our office in London on a hybrid basis.

As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs which includes:

  • Competitive Salary
  • Companyprovided Medical Healthcare
  • Generous Pension provisions
  • Health and Wellness benefits
  • Volunteering days
  • Life Assurance
  • Working in diverse teams where you can make a real impact.
  • Exciting and rewarding environment.
  • Varied work across industries
Inclusion and Diversity


We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly.

If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

About dentsu

Taking a people-cente