Senior User Research Consultant

2 weeks ago


Leeds, Leeds, United Kingdom Gl Full time

Senior User Research Consultant | Remote/Leeds | Salary of up to £75k + bonus | Public and Private Sector Experience Required | SC Clearance Needed

About the Company

This consultancy established their User-Centered Design (UCD) practice 18 months ago with the guidance of prominent figures in the Service Design field, and they have been excelling since then.

They have secured and maintained several new projects, predominantly in the public sector but also expanding into the private sector. Currently, they aim to expand their team with more Service Designers and User Researchers.

G.Digital has facilitated the team's growth, which now consists of 6 members who joined in the last 18 months and are thoroughly enjoying their roles.

About the Position

As a Senior User Researcher, you will contribute to various projects, mostly in the public sector with clients such as NHS Digital, MOJ, and DWP. You will collaborate with a diverse team of software engineers, designers, product managers, and other stakeholders to develop a cohesive service.

You will be responsible for determining the relevant User Research activities for each project's unique requirements.

On government projects, adherence to the GDS Service Standard is crucial, while also demonstrating the ability to enhance and elevate the standard.

Requirements

  • Solid experience in delivering User Research
  • Previous exposure to government GDS projects is highly desirable
  • Proven experience in coaching and guiding others
  • Ability to commute to Leeds for team socials and collaborative sessions
  • Aptitude for identifying and pursuing new opportunities with both existing and potential clients

What's Offered

  • Competitive salary of up to £75k
  • Additional 5% bonus
  • Flexible remote work with a headquarters in Leeds
  • Comprehensive private healthcare coverage

Next Steps

  • Submit your CV for consideration
  • Initial discussion with either the Lead Service Designer or Head of Service Design
  • Final interview involving a review of key projects (a portfolio is essential)

If you have inquiries or do not possess a CV, feel free to reach out via email.



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