It is an exciting time to be part of Cheshire East's Strong Start, Family Help and Integration Service
. We have recently had a redesign of services to support us transform the way in which we deliver services through Family Hubs.

Organisation

• Cheshire East Council

Partner Organisation

• Cheshire East Council

Location

• Nantwich, Middlewich, Crewe, Sandbach, Holmes Chapel

Job Category

• Administration, Children and Young People Services, People

Grade

• CEC NJC
• Grade 4

Salary Min
- £21,575

Salary Max
- £21,968

Weeks per year

Employment Type

• Permanent

Closing Date

• 06/08/2023

Ref No

• E2265

Cheshire East is an amazing place to live and work.

As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

At Cheshire East Council we are working for a brighter future - together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Brighter Future

Employee benefits )

It is an exciting time to be part of Cheshire East's Strong Start, Family Help and Integration Service
. We have recently had a redesign of services to support us transform the way in which we deliver services through Family Hubs.

The postholder will work within the Family Hubs which support children for young people with SEND).

The role will be pivotal in supporting the Family Hub Teams to effectively deliver evidence-based programmes of support to parents in a welcoming and comfortable environment, ensuring families receive appropriate and timely interventions.

The post holder will receive enquiries from members of the public, professionals (via face to face, electronic and telephone channels) and provide appropriate consistent advice, signposting and guidance.

A Family Advisor will undertake administrative tasks i.e. booking appointments, data collection and entry and ordering resources.

A number of ICT platforms are used on a daily basis to enter data and record transactions within our policies and procedures.

You will need to be qualified at NVQ level 2 or above and have relevant experience in dealing with members of the public who may at times be distressed or anxious and experiencing family difficulties.

You will also have regular contact with a range of education, health and social care professionals and so will need the ability to adapt your responses accordingly.

We have 4 exciting Family Advisor roles across the South of Cheshire East. The south locality covers Holmes Chapel, Sandbach, Alsager, Middlewich, Crewe and Nantwich. Full and part time positions are available.

2 x full time roles (37 hours)
***
2 x part time role (22.2 hours)**The successful applicants are expected to be flexible, a team player and able to travel throughout the Locality.

For more information contact Amelia Shemilt on

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