Service Link Officer

6 days ago


Bushey, Hertfordshire, United Kingdom Hertfordshire CC Full time

Advert Information Job Title**:
Service Link Officer

Location:
Apsley, Hemel Hempstead

Starting Salary:
£30,151 progressing to £32,909 pa (pro rata for part-time) - Pay increase pending

Hours: 37 hours per week

Contract: 12 months fixed term/Secondment

Diversity:
We are an inclusive employer and value a diverse workforce

Job Duties:


Are you looking for an exciting new challenge? Do you want to join a thriving and creative team? An exciting opportunity has arisen for a Service Link Officer, to work within the Business Support Team in the Adult Disability Service.


You will work closely with frontline social care workers and managers to investigate and resolve complex financial queries relating to service user care charges in line with current government legislation.

You will also provide support to the Care Team on appointeeship and deputyship cases.


Responsibilities in the role will include completing preventative work to ensure income generation as well as responsible for monitoring and recovering debt relating to care charges.


This is a fast-paced environment; Therefore, you'll need to be able to work under pressure and be extremely well organised, taking a pro-active approach to your workload.


We'll need you to have a proven track record of delivering excellent customer service and be able to ensure work is carried out to a high standard within agreed KPIs.


You will need to be an excellent communicator, both written and verbal, proactive with the ability to change your approach dependent on the audience.

This is vital given you will have regular contact with service users and their families as well as partnership agencies, such as Care Providers and the NHS.

You will also need to have experience in resolving debt and finance queries as well as being competent in Microsoft packages.

You can help provide support to our residents as well as maximising income recovery. If this sounds like the opportunity for you, would love to hear from you

Closing Date: 3rd December 2023

Interview Date:

TBC
For an informal discussion and more information please contact
: Adaeze Ihedioha

Additional Information

Benefits of working for us:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes

English Fluency:

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

Further information about the legal requirement can be found here.

Safeguarding:
Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information Click Here

Job Reference:
HCC23688
  • Service Advisor

    7 days ago


    Bushey, Hertfordshire, United Kingdom Auto Skills UK Full time

    SERVICE ADVISORBasic & OTE - £40,000Working Hours - Mon-Fri , 1 in 2 Saturdays Location - WatfordVacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.Responsibilities of a Service Advisor Take Service Department bookings. Ensure efficient workshop loading,...


  • Bushey, Hertfordshire, United Kingdom Hertfordshire CC Full time

    Advert Information Job Title**: Admin Support OfficerLocation: Apsley, Hemel HempsteadStarting Salary:£21,575 with the opportunity to progress to a maximum of £24,054 paHours: 37 hours per weekContract: Fixed Term 6 months secondmentJob Duties:Do you enjoy working in a fast-paced environment, have great administrative skills and customer service?An opening...

  • Housing Officer

    6 days ago


    Bushey, Hertfordshire, United Kingdom Amida Recruitment Limited Full time

    An excellent opportunity has arisen for an Enhanced Housing Management Officer who is seeking a new permanent role working with one of the leading Housing providers in the South East. We are looking for an experienced housing manager to provide an intensemanagement function across Retirement Housing Schemes in Bushey. You will manage tenancy allocations,...


  • Bushey, Hertfordshire, United Kingdom Recruit4staff Full time £26,000

    Recruit4staff is proud to be representing their client, a leading company in their search for a Field Service Engineer to work in their leading facility in Aberdeen , but this position will be field based covering Luton and North London area. For the successful Field Service Engineer, our client is offering: Competitive salary up to £26,000 D.40 hours per...


  • Bushey, Hertfordshire, United Kingdom Hertfordshire CC Full time

    Advert Information Job Title**: Station Support OfficerLocation: HertsmereStarting Salary:£21,575 with the opportunity to progress to £24,054 pa (pro rata for part-time) - Pay increase pendingHours: 30 per weekContract: PermanentDiversity:We are an inclusive employer and value a diverse workforceThis is an opportunity to join the committed and professional...


  • Bushey, Hertfordshire, United Kingdom JSM Group Full time

    JSM is a utilities service provider specialising in the delivery of integrated power and communications solutions. It is a private equity backed business that is rapidly growing.Since inception in 1998 JSM have aspired to develop long term relationships with all clients. Together with the ethos of providing quality and competitively priced solutions have...


  • Bushey, Hertfordshire, United Kingdom Twentyfour Recruitment Ltd Full time

    This is an exciting opportunity for a Service Charge Accountant to make an impact If you are looking for a fast-paced, dynamic and growing business, that has a track record of investing and developing its people, then this one is for you.You will ensure that all client accounting functions, including income and expenditure, are processed and do not breach...


  • Bushey, Hertfordshire, United Kingdom JSM Group Full time

    JSM is a utilities service provider specialising in the delivery of integrated power and communications solutions. It is a private equity backed business that is rapidly growing.Since inception in 1998 JSM have aspired to develop long term relationships with all clients. Together with the ethos of providing quality and competitively priced solutions have...


  • Bushey, Hertfordshire, United Kingdom Personnel Link Employment Group Ltd Full time £27,000 - £30,000

    Hiring a Social Media & Marketing Executive in BorehamwoodSocial Media & Marketing Executive Salary and Benefits:30 days paid holiday (including Public Holidays)Personal private healthcare provided by BUPAPrivate dental cover provided by DenplanEnhanced company pensionLong service reward scheme£Company Laptop & Mobile PhoneStaff facilities including fresh...


  • Bushey, Hertfordshire, United Kingdom FirstPort Full time

    Job Role:Residential Development Manager (Ref 1478)Location:Bushey, HertfordshireSalary: £18,964.40 per annum plus rent-free accommodation includedJob Sector: Retirement - Independent LivingHours: Monday to Friday 9am-5pm (35 hours per week)As Residential Development Manager, you will contribute to our vision of being the **UK's favourite** property manager...


  • Bushey, Hertfordshire, United Kingdom Nursery People Full time

    We have a warm and inviting day nursery setting in the heart of the community seeking a Nursery Practitioner to join their fabulous nursery, based close to local transport links and which has parking on site.Their rooms are light, spacious and well resourced, where they support and ignite a love of learning, exploration and discovery. They have a long...

  • Housekeeper

    7 days ago


    Bushey, Hertfordshire, United Kingdom Avery Healthcare Full time

    Join the team at Elton House Care Home in Bushey as a Housekeeper and take great pride in ensuring all standards of cleanliness, infection prevention control and laundry are of an excellent standard. The home is looking for a team member like you to have a daily focus on attention to detail and keeping our residents' home really clean. Your responsibilities...

  • SEN Teacher

    7 days ago


    Bushey, Hertfordshire, United Kingdom Inspire EHC Ltd Full time

    SEN TeacherWe are seeking a dedicated SEN Teacher located near Borehamwood, Hertfordshire, who is committed to meeting the diverse needs of every pupil while maintaining high educational standards. Joining our Partner Alternative Provision, you'll provide exceptional education and support to pupils, demonstrating consistency in your commitment to regular...


  • Bushey, Hertfordshire, United Kingdom Avery Healthcare Full time

    We hope you have plenty of energy because your new role as a care home Well-being Co-ordinator could be right around the corner at Elton House Care Home in Bushey, Hertfordshire. The home is looking for a positive and energetic team member like you, to provide a wide range of activities to engage and stimulate the physical, psychological and social wellbeing...


  • Bushey, Hertfordshire, United Kingdom Office Angels Full time

    Job Title: Accounts AdministratorLocation: BusheySalary: £13.33 per hourTerm: On going, with temporary to permanent opportunitiesHours: Monday to Friday, 9am - 5:30pm.Start:ASAPYour key responsibilities would be: Provide Administrative support to the accounts teams You'll be managing an inbox Processing the invoices Updating the clients record with...

  • Finance Assistant

    7 days ago


    Bushey, Hertfordshire, United Kingdom Office Angels Full time £28,000 - £30,000

    Our client, a leading British manufacturer in the healthcare industry, is seeking a Finance Assistant to join their dynamic team. With a focus on providing high-quality and cost-effective products to global healthcare providers, our client offers an exciting opportunity for someone to contribute to their continued success.Job Title: Finance AssistantContract...


  • Bushey, Hertfordshire, United Kingdom JRL Group Full time

    Ark Mechanical & Electrical Services was created in line with the JRL Group's philosophy of 'owning the solution'. With MEP vital to the success of every project, the Group identified that dividing the package had the potential to adversely affect the critical path. Taking control of this, Ark M&E provides a complete mechanical, electrical and public health...


  • Bushey, Hertfordshire, United Kingdom JRL Group Full time

    Ark Mechanical & Electrical Services was created in line with the JRL Group's philosophy of 'owning the solution'. With MEP vital to the success of every project, the Group identified that dividing the package had the potential to adversely affect the critical path. Taking control of this, Ark M&E provides a complete mechanical, electrical and public health...


  • Bushey, Hertfordshire, United Kingdom Jems Recruitment Full time

    Working 2 full days and 1 half day per week, office-based, salary £22-23K pro rata Benefits include potential for hybrid working after initial probationary period is completed, performance related bonus, gym membership, wellbeing programme Supportive company with excellent scope to develop in the companyAre you keen to find a part-time varied administration...


  • Bushey, Hertfordshire, United Kingdom CareTech UK Full time £42,000

    Job Title: Management AccountantLocation: Head Office - Potters BarAnnual Leave: 23 daysSick Pay: Statutory Sick Pay entitlementCareTech is a principled service provider dedicated to delivering high-quality, personalised care and support through a strongly person-centred approach. We support adults with complex needs and care for children and young people,...