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Information Assistant

3 months ago

London, Greater London, United Kingdom Noble Recruiting Full time

Information Assistant

Start:
ASAP (8 week contract)

Salary:
£ £16.35 p/Hour

Location:
WC1N3RX

Our client:


Our client is London's Global University, and since 2012 have been ranked among the top 10 Universities in the world.


Main purpose of the role:

You will be providing a high level of customer service and user support to staff and residents within the library, including;

  • Maintaining Moodle content and reading lists
  • Maintaining the print journal collections
  • Staffing the Library service desk, including inducting new users
  • Assistant with Library Administration and collection management

Main duties & responsibilities:

  • Staff the library desk on a rota, providing a comprehensive customer service, dealing with membership enquires, supporting circulation services, & overdue procedures, handling payments & raising invoices
  • Open or close the Library when required following documented procedures
  • Provide offdesk assistance in the library, supporting users in the selfissue kiosk, photocopying, scanning and printing, and using Explore Access Points to find Library resources
  • Ensuring the highest standard of record keeping, maintaining accurate, complete, and up to date records
  • Attending and contributing to Departmental, Institutional, and other meetings as appropriate

Ideal person specification:

  • 5 A-C GCSEs or equivalent
  • Experience of working in a library, with a sound knowledge of library procedures, including Library management systems
  • Excellent written communication skills such as the ability to draft own correspondence
  • Excellent verbal communication skills, such as the ability to convey potentially complex information intelligibly to a diverse range of users
  • Ability to work under pressure in a busy environment including the ability to make decisions on priorities and meet deadlines

IMPORTANT INFORMATION
**Noble Recruiting Limited is an independent, family-run recruitment agency, based in Wickford, Essex. We are an equal opportunities employer and have been acting as an employment agency for permanent recruitment and an employment business for thesupply of temporary workers for over 15 years.