Crew Readiness Operations Executive

2 weeks ago

Heathrow, United Kingdom British Airways Full time
Crew Readiness Operations Executive

  • Download Job Description


As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.


It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.


So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.


We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.


The role:
Crew Readiness Operations Executive


This role is fundamental in providing support to our cabin crew and pilots in a face paced environment within the crew report centre.

The role works to support the Duty Cabin Crew Managers to ensure our customers depart on time though our impact on the operation.

Please note, this role is not approved for an international assignment
_._

What you'll do:


Working with on-shift colleagues as well as our Cabin Crew to ensure that we deliver a reliable, punctual, safe and customer focused operation.

This would be 7 days a week, 24 hour cover (including nights)

What you'll bring to British Airways:

  • Some knowledge of cabin crew/ flight crew and / or experience of working within an operational environment
  • Able to work as a team player in a complex, cross functional, fast paced operational environment
  • Professional and confident in communicating with colleagues at all levels
  • Able to build and develop effective working relationships
  • Pro‐active selfstarter, ability to flexibly adapt to change
  • Emotionally resilient and copes well with pressure and changing demand

Your experience:

  • Knowledge of cabin crew HCC agreement.
  • Understanding of Crewlink, Iflight, CMG, Our BA
  • Proficient user of Microsoft 36
  • Understanding of GDPR

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.


From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights.

You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family.


At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you.

We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don't expect our people to either.

Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work.

Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.


Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves.

We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

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