Mental Health Support Worker

2 weeks ago


West Kirby, Wirral, United Kingdom Care in Mind Full time
Mental Health Support Worker, Young People

West Kirby, Wirral

£ £22191 (Depending on experience)

Full and part time opportunities available

Essential requirements of a Support Worker

  • Flexibility
  • Your role will involve working shifts including weekends and Bank Holidays
  • Must be able to attend training throughout employment which will be held on weekdays
  • Good written skills and the ability to write basic reports and record information accurately
  • Good verbal communication skills and the ability to listen to others
  • An ability to maintain a professional working boundary
  • Ability to remain calm in emergencies, supporting others during difficult situations
Desirable Criteria of a Support Worker

  • Full UK Driving Licence
  • NVQ Level 2 qualification or equivalent in Care
  • Previous experience of working with young people who have mental health need
Care in Mind provide residential services for young people aged 16-25 years old.

The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties.

Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Company Benefits

  • 30 days holiday (Rising to 35 days with service including bank holidays)
  • An additional day off each year for your birthday
  • Opportunity to work part time hours if this suits your circumstances
  • Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate)
  • Paid Training, Induction and DBS check
  • Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
  • Blue Light Card to access further shopping discounts
  • Enhanced company pension
  • Life Assurance (2 x annual salary)
  • Enhanced maternity/paternity leave
  • Cycle to work scheme
  • Employee Assistance Programme/24hour Counselling Service


At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work.

Your role will involve working with our young people to promote independence through support with education, household tasks and general life skills.

You will also assist them with everyday life skills including shopping, building positive relationships, and going on holidays.

We always encourage our young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment.

Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature.

You will also update online care records and complete medication administration.

In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in a homely environment.


At our home in West Kirby, you will be working with young people who have a variety of mental health diagnosis including personality disorder, disordered eating, and complex post-traumatic stress disorder and those who use self-harm as a strategy to cope with their emotions.

Several of our young people are preparing for moving on positively from the home into the community.

Your role will include supporting them with their daily living - meal preparation, food shopping, prompting for self-care, medication administration, medical appointments, and general upkeep of their home.

Our young people enjoy doing activities out of the home including clothes shopping, swimming, meals out, attending youth clubs and other groups, pamper sessions and cinema trips, which you will be able to support with.


The role will include some fewer fun aspects such as incident management, de-escalation of challenging behaviours, completing several online records, report writing, audits, and medication management.

Previous care experience is not essential and full training will be provided. You will receive ongoing support and mentoring from our friendly residential and clinical team.


The job is highly rewarding and a great start to developing your career working with young people or enhancing your previous experience of mental health with the opportunity for excellent career development.

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