Guest Relations Executive
2 weeks ago
_Does this role appeal to you?_
Are you a natural communicator with a passion for creating exceptional guest experiences? Do you thrive in providing excellent guest service and leaving lasting memories for valued guests?
Step into the spotlight as
Guest Relations Executive at The Store, Oxford
_Department_
Guest Services/Rooms
Benefits
- 28 days annual leave
- Flexible rotas
- Staff meals on duty
- Ongoing training provided and progression
As the company starts to grow, further staff benefits will become available.
_Here's what the role is all about:_
We, at The Store, are seeking a proactive and dedicated Guest Relations Executive to join our team and play a pivotal role in ensuring our guests have a seamless and enjoyable stay.
The role contains everything you would expect, including supporting the Guest Relations Manager, acting as a friendly and approachable point of contact for guests, and creating a welcoming and hospitable atmosphere at the hotel.
_These are the behaviours that we're looking for:_
Professionalism
Personable
Knowledgeable
Exceptional Customer Service
Adaptable
Passionate about People
_We've got 4__ _
_Brand Pillars__ _
_that will also help you thrive:_
Legacy - The Store celebrates its rich history as a beloved department store, in the heart of Oxford, and pays tribute to the building's past by carrying forward a legacy of enchanting guests with a sense of delight and wonder.
Discovery - Like its predecessor, The Store is a place of discovery, offering a myriad of spaces to explore and uncover, from the luxurious spa to its diverse range of dining experiences, window displays and seasonal pop-ups.
Innovation - The Store is more than just a hotel it's a hub of innovation and change that constantly seeks to improve the guest experience through varying design, evolving installations and innovative food, drink and services.
Community - As a former pillar of the community, The Store remains committed to supporting and engaging with the local community through various initiatives and events that bring people together.
INDHOTEL
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