IT Knowledge Engineer

2 weeks ago


Alfreton, Derbyshire, United Kingdom Searchability® Full time £34,000

Job Title: IT Support Technician

Company: Alfreton based innovative company in the high-quality commercial flooring industry

Salary: Up to £34,000 + fantastic benefits

  • Annual bonus scheme
  • 34 days' holiday
  • 7% matched pension
  • Medical Cash Plan
  • Free Parking
  • Cycle to work scheme

Overview: Join a global leader specializing in Linoleum, Vinyl, Luxury Vinyl Tiles, Flocked Flooring, Carpet Tiles, and Entrance Flooring Systems.

Responsibilities:

  • Provide email, telephone, and remote support to UK/IE users
  • Manage device implementations and upgrades
  • Collaborate on telephony migrations to Teams telephony
  • Install and maintain user devices and software
  • Ensure compliance and conduct network maintenance
  • Handle documentation, backups, and Windows 10 to Windows 11 migrations

Essential Skills:

  • Demonstrated experience in IT support within a Microsoft environment
  • Proficiency in supporting Microsoft 365 suite and IT security solutions
  • Sound grasp of networking equipment and technologies
  • Capacity to prioritize customer satisfaction
  • Exceptional interpersonal skills for effective communication

If you're proactive, self-motivated, and eager to adapt to new technologies, this role might be ideal for you

Key Skills: AZURE, WINDOWS, IT SUPPORT, MICROSOFT SERVER


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