Client Administrator

1 week ago


Aylesbury, Buckinghamshire, United Kingdom Sky Personnel Ltd Full time

Client Administrator | Aylesbury | Permanent | Hybrid | Up to £25K
Our client is looking for a Client Administrator to join their team based in Aylesbury.

This role is currently hybrid, with 3 working days in the office and 2 days at home.

General Responsibilities

  • To take incoming calls from clients and suppliers.
  • To log new works orders with key suppliers, verbally, alongside any additional 3rd party client programmes.
  • Managing emergency reactive jobs that are logged daily to ensure SLA's are met and all parties are updated.
  • Chasing open jobs and quotes to completion where possible.
  • To have a good working knowledge of each client group and their specific needs
  • Perform and complete any other duties assigned by your line manager or the senior management team.

Personal Attributes

  • Selfmotivated with ability to work on own initiative.
  • A willingness to learn and selfteach to understand common issues and operational processes.
  • Experience in receiving and processing/resolving calls from inception through to completion.
  • Able to build and maintain relationships with all suppliers/contractors and clients at all management levels.
  • A good team player with a desire to succeed in both common and individual goals.
  • Excellent communication, interpersonal skills & telephone manner.
  • Effective problem solving & organisational skills.
  • Good attention to detail.
  • Possess the ability to remain calm under pressure & not react adversely to customers or suppliers.
  • Excellent command of the English language written & verbal.
  • Experience in using Microsoft Office particularly Outlook, Word & Excel.

Hours:
Monday to Friday 9am - 5:00pm


SALARY:
Up to £25K Per Year


Please respond to this job advert if you think you would be suitable or contact Sally Madden at Sky Personnel.



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