Patient Flow Coordinator

1 week ago


Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

Job summary

An extremely exciting opportunity has arisen for a Patient Flow Coordinator to support the new and transformational One Coventry Integrated Team (OCIT) service. The trust along with Coventry City Council and Coventry and Warwickshire Partnership Trust have designed and developed 3 Local Integrated Teams (LITs) across the city of Coventry which are supported by mutli-professional teams offering a holistic and integrated approach to urgent community needs for the residents of Coventry.

Local integrated care is one of the Trust's fundamental purposes, as set out in our refreshed strategy for ; 'More than a hospital'. The Trust has an ambition to deliver improvements in the health and wellbeing of our local populations through collaboration with partners across the health and social care system. The Patient Flow Coordinator role is key to the successful delivery of this exciting and transformational service aimed to improve the health and wellbeing of the Coventry population.

The Patient Flow Coordinator will work autonomously within the LIT demonstrating effective time management, coordinating a varied caseload whilst advising and supporting the LITs with the appropriate pathways and appropriate service pathways. The successful candidate will have effective communication skills, a high level of administrative skills, an eye for detail with a focus on service coordination and data collection.

Main duties of the job

To deliver training in Pathways, and system support tools to support assessments as required ensuring safe discharge planning and patient flow coordination with the correct identified level of support To support patient flow for those patient's case managed by Local Integrated Teams. To coordinate the assessments and referrals on patients related to patient flow To communicate with patients / families / carers / care Homes of the patients within LIT processes and coordinate patient flow, planning meetings as required to support the Local Integrated team. To work independently within a Local Integrated Team, seeking senior level of support as required on tasks outside of identified competency. Provide education, support and advise to the Local Integrated team on the patient flow and discharge process and pathways. To represent Complex Flow Improvement, Lead where applicable and to provide team development and case load updates to Managers and inform LIT manager of blockages. Escalate and report any concerns via LIT manager to highlight delays in discharge.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Job description

Job responsibilities

To establish and maintain effective communication with patients, carers, MDT, other workers and agencies across health, social care and the private sector. To resolve issues for patients and staff to ensure safe discharge and patient flow and escalate issues accordingly to LIT manager Utilise IT systems to secure accurate, timely patient data. To enter I data onto specialised database and maintain equipment provision, for the purposes of audit, within data protection guidelines. Communicate all relevant information about the patients within the LIT caseload to the multi- disciplinary team and ensure accurate recording for handover of patients in your absence. Support staff and patients exposed to difficult situations arising in the clinical area after receipt of bad news or following an unexpected event and escalate to appropriate clinical lead within scope. Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards. Work closely with care homes to facilitate flow to their normal place of residence. Maintain a clean, safe environment ensuring adherence to Trust standards of cleanliness, hygiene and infection control at all times. To ensure confidentiality of patient and staff information is maintained at all times. To promote awareness of the role of the Local Integrated Teams. Person Specification

Qualifications

Essential

See supporting documents

Experience

Essential

See supporting documents

Knowledge

Essential

See supporting documents

Skills

Essential

See supporting documents

  • Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    An extremely exciting opportunity has arisen for a Patient Flow Coordinator to support the new and transformational One Coventry Integrated Team (OCIT) service. The trust along with Coventry City Council and Coventry and Warwickshire Partnership Trust have designed and developed 3 Local Integrated Teams (LITs) across the city of Coventry which are supported...


  • Coventry, Coventry, United Kingdom Coventry and Warwickshire Partnership Trust (CWPT) Full time

    Would you like to do a job that makes a real difference to the care we deliver to patients within the community? An exciting opportunity has arisen for a motivated individual who thrives on challenges. We are looking for a Patient Flow Co-ordinator to join our innovative team. The service is positioned at the heart of the Trust's community services,...


  • Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    The post holder will work across all adult surgical inpatient and day case services to support in identifying patients requiring admission and discharge.The post holder must have excellent communication skills, IT competent, be able to work well under pressure and prioritise their work load. They will assist in the movement and flow of patients through the...

  • Patient Tracker

    1 week ago


    Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    An exciting opportunity has arisen for a Patient Tracker to join the dedicated team within Emergency Medicine at UHCW.Working Closely with essential stake holders to ensure the smooth flow of patients through the Emergency Medicine footprint.The Post Holder will be part of the Patient tracker Team.To keep ExtraMed up to dateGood communication with key...


  • Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    The Patient Experience Administration Specialist will provide comprehensive administration and project support to the Patient Insight and Involvement Team and the wider Patient Experience Team. Currently, the Team is looking for two Patient Experience Administration Specialists to join our Team. Please be advised that interviews for this post are due to take...


  • Coventry, Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

    Two Activity Coordinator posts: Female Dementia Ward, The Manor, Nuneaton Female Psychiatric Intensive Care, The Caludon Centre, CoventryThe posts are responsible for providing a range of therapeutically engaging activities with individual patient and small group.The post holders will deliver activities independently; with other members of the team (nursing,...


  • Coventry, Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

    Activity Coordinator,Female Ward at The Caludon Centre, CoventryThe post is responsible for providing and organizing a range of therapeutically engaging activities with individual patients and small groups.The post holders will deliver activities independently; with other members of the team (nursing, OT, Physio, Speech and Language staff); and maintain...


  • Coventry, Coventry, United Kingdom Coventry and Warwickshire Partnership Trust (CWPT) Full time

    Two Activity Coordinator posts:- Female Dementia Ward, The Manor, Nuneaton:Female Psychiatric Intensive Care, The Caludon Centre, CoventryThe posts are responsible for providing a range of therapeutically engaging activities with individual patient and small group.The post holders will deliver activities independently; with other members of the team...


  • Coventry, Coventry, United Kingdom Apex Recruitment Services Full time

    Coventry8.30 am pm (Flexible hours after training period - e.g., 8.00 am pm)Competitive salary + Quarterly Bonuses based on company performance + other benefitsHybrid remote: 4 days in the office and one day working from home (following initial probation period)As a result of business growth, an exciting opportunity has become available for a Customer...

  • Renal Coordinator

    1 week ago


    Coventry, Coventry, United Kingdom West Midlands Ambulance Service University NHS Foundation Trust Full time

    Job summary West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference. The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these...

  • Data Coordinator

    1 week ago


    Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    This is an exciting opportunity for an enthusiastic and proactive individual who enjoys working with data and is competent using spreadsheets and computer packages e.g. Microsoft Office.We are happy to consider full time, part time, job share and flexible working arrangements e.g. school hours only. You will be based at University Hospital Coventry as the...


  • Coventry, Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

    Early Intervention in Psychosis TeamFull time 37.5 hours, permanent roleA rare opportunity has arisen to recruit a community care coordinator (at Band 6 or equivalent) to join our multi-disciplinary Early Intervention in Psychosis team. The position is available to Nurse, Occupational Therapy or Social Work disciplines.The successful applicant will join a...


  • Coventry, Coventry, United Kingdom Coventry And Rugby GP Alliance Full time

    Recording temperature Measuring peak flow Act as a chaperone Wound care/dressings within sphere of competence Cleaning and maintenance of equipment Vaccine/cold chain storage, monitoring and recording Supplies, equipment and vaccine re-stocking and stock rotation including consultation rooms Vaccinations B12, Influenza, Pneumococcal and Shingles where...

  • Gp Receptionist

    1 week ago


    Coventry, Coventry, United Kingdom Ratan Care Homes Ltd Full time

    Responsibilities: Greet and welcome patients and visitors in a friendly and professional manner Answer phone calls, schedule appointments, and manage the office calendar Collect and update patient information, including insurance details File and maintain patient records in an organized manner Assist with billing and payment processing using QuickBooks or...


  • Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    To provide administrative and clerical support to the ultrasound department thereby ensuring effective and efficient patient care, covering both the UHCW and Rugby St Cross site. To demonstrate excellent communication skills when dealing with patients, relatives and members of the multidisciplinary team utilising sensitivity, empathy and ability to manage...


  • Coventry, Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

    We are looking for compassionate and motivated individuals to join the Activity Team at The Caludon Centre, Coventry. The Caludon Centre is a specialist inpatient mental health unit, providing assessment and treatment to adults experiencing an acute or crisis episode of mental ill health.The Activity Co-ordinator role is typically provided Monday to Friday...


  • Coventry, Coventry, United Kingdom Extra Care Full time

    The Extracare Charitable Trust are recruiting a Student Support and Placement Coordinator on a permanent contract to join our supportive team, at our Head Offices based in Coventry, CV3 2SN.This is a fantastic opportunity for an experienced Student Support and Placement Coordinator to join our friendly team and support organisation's commitment in delivering...


  • Coventry, Coventry, United Kingdom Coventry & Rugby GP Alliance Full time

    Job summaryCoventry & Warwickshire Training Hub are looking for an enthusiastic Primary Care Education Coordinator to coordinates and organise the Education programmes for GPs, Nurses and Allied Health Professionals across Primary CareThe role will coordinate education for Managers within PLT and include clear and consistent communication with local...


  • Coventry, Coventry, United Kingdom Macfarlane Packaging Full time

    Payroll & HR CoordinatorLocation: Coventry Head OfficePackage: Basic salary up to £30,000 plus bonus & other excellent PLC company benefits**Sector: Packaging DistributionThe CompanyWe, the UK's leading packaging distributor have an exciting role for someone to join our business in a payroll & HR support capacity. We are a committed equal opportunities...


  • Coventry, Coventry, United Kingdom The Air Ambulance Service Full time

    Job summary We are scanning the skies for a Airdesk Operations Coordinator As an Airdesk Operations Coordinator, you'll be at the forefront of our operations, serving as the vital link between our specialist NHS teams and our fleet of helicopters. Reporting to the Airdesk Team Leader, you'll be based at our Coventry Airport headquarters, with occasional...