Meeting & Events Operations Supervisor

2 weeks ago


Southampton, Southampton, United Kingdom Leonardo Royal Hotel Southampton Grand Harbour Full time

Job Ref:
JI21560

Branch:
Leonardo Royal Hotel Southampton Grand Harbour

Location:
Leonardo Royal Hotel Southampton Grand Harbour

Salary/Benefits:
Competitive Salary

Contract type:
Permanent

Hours:
Full Time

Shift pattern:
flexible

Hours per week:40

Posted date:24/11/2023

Closing date:26/01/2024

At Leonardo Hotels, we are recruiting for a Supervisor role to join our great team in the Meeting Events Operations areas. We are looking for an enthusiastic, genuine, and friendly person who really enjoys working in hotels and wants to provide great hospitality to our guests, contributing to them having a memorable stay with us.

As Meeting Events Operations Supervisor

We want you to be part of a great and diverse team working together to provide great hospitality and products to our guests in the restaurant, bar or conference departments. We set high standards for ourselves so that we can surprise and delight our customers and deliver a great experience.

What we want you to have-

  • Supervisory experience or be a strong Meeting Events team member looking to take on additional responsibility
  • Great communication skills so you can chat to our guests and of course the team
  • Flexiblility to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends as well as mornings, or evenings (no splitshifts here)
  • The ability to recognise what our customers want and need and be able to provide it
  • Good people skills to work well in a team we want work to be fun for all of our employees
  • Have a genuine interest in providing hospitality to our customers
  • Confidence with systems and taking payments
  • To be able to work well under pressure at times and multi task in a fast paced environment
  • Ensure prompt resolution of customer complaints

The job -

  • To supervise the activities of the Meeting Events Operations Crew, ensuring they are aware of their responsibilities and performing duties to a high standard
  • To be familiar with the days business, restaurant, and conference bookings so that you can prepare the team, the department and be ready for action
  • To serve food and drinks and give excellent customer service, being a role model to the team demonstrating great hospitality
  • To have a visible presence within the hotel to ensure that all customer requests and queries are responded to promptly and effectively and to keep all areas clean and tidy at all times
  • To deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times
  • Training and motivating team members.
  • Ensuring all cash, charge, float, and till procedures are carried out correctly.

Why come and work for us - to receive practical training, development, and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

Some of the great benefits of working for us include:

  • Varied and interesting work
- no day is the same at Leonardo Hotels

  • Flexible working hours
- shift working is what we do but not split shifts - we want you to have a work-life balance too

  • Having the chance to work with and around friendly people
  • Birthday cards every year
- we celebrate everything

  • The opportunity to work for a wellrespected brand where people development is at the heart of our culture
  • Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support
  • A smart Uniform
  • Meals on duty
  • Monthly engagement activities
- we like to have fun while working hard

  • Annual Charity Event Day
- we help and support our communities

  • So many training courses that your brain may not be able to squeeze them all in
  • Employee of the month earning you a little bonus and fame for the month.
  • Leo Points earn points and claim them back on gifts that you want
  • Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
  • Sensible benefits that could save you money Pension Scheme, Life assurance, wellbeing support, wedding leave,

About Leonardo Royal Hotel Southampton Grand Harbour:

A 15-minute walk from Southampton City Art Gallery, this upscale, modern hotel with a sloping glass facade is 0.8-mile walk from the Mayflower Theatre.

Stylish rooms have free Wi-Fi, flat-screen TVs, and tea and coffeemaking facilities. Some add sea views. Upgraded rooms include sitting areas and balconies, while suites add kitchenettes and/or whirlpool tubs. There's a relaxed restaurant with floor-to-ceiling windows, and a glass-covered bistro/bar with a terrace. Other amenities include a gym, an indoor pool and sp

  • Southampton, Southampton, United Kingdom Leonardo Royal Hotel Southampton Grand Harbour Full time

    Job Ref:JI22310Branch:Leonardo Royal Hotel Southampton Grand HarbourLocation:Leonardo Royal Hotel Southampton Grand HarbourSalary/Benefits:Competitive Salary + Fantastic Employee BenefitsContract type:PermanentHours:Full TimeHours per week:40Posted date:26/02/2024Closing date:10/04/2024Be Yourself - Be a Bold Team Player - Be LeonardoAs a Meetings Events...


  • Southampton, Southampton, United Kingdom Leonardo Royal Hotel Southampton Grand Harbour Full time

    Job Ref:JI22236Branch:Leonardo Royal Hotel Southampton Grand HarbourLocation:Leonardo Royal Hotel Southampton Grand HarbourSalary/Benefits:Competitive SalaryContract type:CasualHours:Part TimeHours per week:20-40Posted date:19/02/2024Closing date:06/03/2024Be Yourself - Be a Bold Team Player - Be LeonardoAs a Meetings and Events (ME) Team Member you'll be a...


  • Southampton, Southampton, United Kingdom Hawk Group Services Ltd Full time

    Hawk Group Services Ltd has become a reputable and well-known Security service provider in the Southwest.Our team of experts can manage any project and provide our clients with effective solutions and peace of mind.Our clients have come to expect an approachable team that's always on hand, 24 hours a day 7 days a week.We want our customers to be satisfied...

  • Door Supervisor

    2 weeks ago


    Southampton, Southampton, United Kingdom Regional Safety Group Ltd. Full time

    RSG are looking for respectable, assertive, customer focused Door Supervisors for various events and venues across the south coast.Our SIA Licensed officers are responsible for looking after the safety of events, premises, and other venues by undertaking various tasks, such as: Managing crowds and queues to maintain order, ensure safety near roads and busy...


  • Southampton, Southampton, United Kingdom Zoo Events Group Ltd Full time

    Mobile / Remote Jet Wash OperativeAbout us:At Zoo Events Group, we're not just in the business of luxury washroom facilities and temporary accommodations - we're in the business of providing unforgettable experience and service. As a nationwide industry leader, we've worked with some of the biggest festivals such as Boomtown and Download to iconic corporate...

  • Supervisor

    2 weeks ago


    Southampton, Southampton, United Kingdom Ninja Warrior Uk Adventure Full time

    Job descriptionCAN YOU BEAT THE WALL AND ARE UP FOR A NEW AND EXCITING CHALLENGECould you be our next champion?Come and join us in our new fantastic concept in Southampton at Ninja Warrior.We're on the lookout for an experienced Supervisor who will scale new heights to make sure our Southampton venue 'beats the wall'If reading this is stirring your inner...

  • Supervisor

    2 weeks ago


    Southampton, Southampton, United Kingdom Ninja Warrior Uk Adventure Full time

    Job descriptionCAN YOU BEAT THE WALL AND ARE UP FOR A NEW AND EXCITING CHALLENGECould you be our next champion?Come and join us in our new fantastic concept in Southampton at Ninja Warrior.We're on the lookout for an experienced Supervisor who will scale new heights to make sure our Southampton venue 'beats the wall'If reading this is stirring your inner...


  • Southampton, Southampton, United Kingdom Pace Recruitment Services Ltd Full time

    Operations CoordinatorSouthampton, Hampshire£26,500paOur client, specialists in the health and beauty products, have a great opportunity for an Operations Coordinator to work within their warehouse environment. This is a permanent positionExperience within a Warehouse as an Operations Coordinator or similar is required. This role would suit someone who...

  • Area Supervisor

    2 weeks ago


    Southampton, Southampton, United Kingdom Apcoa Parking UK Full time £26,769

    Area Supervisor South Western Railway Southampton - 45 Hours Per Week - £26,769 Per Annum Do you have a full UK driving license? Do you have previous supervisor experience? Are you able to work well under pressure with excellent communication skills? If you answered yes, then this may be the next move for you APCOA Parking are currently looking for a Area...


  • Southampton, Southampton, United Kingdom JRL Group Full time

    Ark Mechanical & Electrical Services was created in line with the JRL Group's philosophy of 'owning the solution'. With MEP vital to the success of every project, the Group identified that dividing the package had the potential to adversely affect the critical path. Taking control of this, Ark M&E provides a complete mechanical, electrical and public health...


  • Southampton, Southampton, United Kingdom SDW Recruitment Ltd Full time

    Vessel Services Supervisor Do you have vessel & port supervisory experience Do you have exposure of port operations & ships agency Our client a global shipping line is looking to hire a Vessel Services Supervisor to join their team based in Southampton. The Role: Primarily you will be responsible for overseeing and directing the vessel and stevedoring...


  • Southampton, Southampton, United Kingdom Moxie and Mettle Limited Full time

    Digital Events and Marketing Coordinator £30k-35k What a role A B2B Digital Events and Marketing Coordinator, you can be based anywhere in the UK (though there are quarterly social meet ups to attend to meet and bond with your peers, these are typically around the South East, sometimes the South West or occasionally in pockets of the UK if your team are...

  • Lead Supervisor

    2 weeks ago


    Southampton, Southampton, United Kingdom Mountjoy Full time

    A great opportunity has become available for a reliable and skilled Lead Supervisor to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Southampton, you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £45,000 per annum and excellent...


  • Southampton, Southampton, United Kingdom JRL Group Full time

    Mechanical Supervisor:Ark - Southampton:Contract:Permanent**Salary:Competitive: Competitive salary, with confidence of working for an established and growing company. Company Pension Scheme. Private Healthcare. Opportunity for progression within the business. An opportunity to work on some of the nation's most exciting Construction projects. Dedicated...

  • Warehouse Supervisor

    2 weeks ago


    Southampton, Southampton, United Kingdom Aalco Metals Ltd Full time

    Aalco SouthamptonDay Supervisor08:30 - 18:00 Monday - Friday (1hr lunch)£ £13.50 per hourWe are pleased to be able to offer this exciting opportunity. Our aim is to continually improve the service we offer to our customers and our Day team play a key role in the delivery of this. The role of Day Supervisor will be both demanding and rewarding & will...

  • F & B Supervisor

    2 weeks ago


    Southampton, Southampton, United Kingdom New Place Hotel Full time

    F & B SupervisorWe have an exciting opportunity for a new F & B Supervisor to join our team. Reporting to the Restaurant and Bars Manager, you will support the day to day management of our restaurant and bar, located within our Grade 1 Listed Lutyens Manor House.You will act as duty manager for the hotel on a rota basis and will also support the Conference...

  • Event Assistant

    2 weeks ago


    Southampton, Southampton, United Kingdom DevComNow Full time

    Job Title: Event AssistantLocation: Southampton, UKPosition Overview:As an Event Assistant, you will play a vital role in supporting the planning and execution of various events. This role requires a proactive, organized, and adaptable individual who thrives in a fast-paced environment. You will work closely with our Event Coordinator and other team members...


  • Southampton, Southampton, United Kingdom Inspired Villages Full time

    We're driven by our purpose to build real communities, which enhance the lives of our residents every single day. If you're looking for a career which means more and gives you more, personally and professionally, there's a place for you here at Inspired Villages.In partnership with Legal & General PLC and NatWest Pension Trustee Limited, with hugely...


  • Southampton, Southampton, United Kingdom Pure Human Resources Full time

    Coffee Shop and Catering SupervisorChilworth, SouthamptonPermanent, Full timeSalary - £26k"The home of the game changers"Our client, The University of Southampton Science Park Ltd (USSP) is a wholly owned subsidiary of the University of Southampton, operating at arms' length from the University. They run on a fully commercial basis, managing and developing...

  • Event Manager

    1 week ago


    Southampton, Southampton, United Kingdom Vistage Worldwide, Inc. Full time

    POSITION SUMMARYReporting to the Marketing Director, the Event Manager's primary goal is to deliver high-quality events for CEOs, enhancing member value, acquisition, retention, and brand awareness. As the face of Vistage, these events foster community engagement and generate demand. Join us to deliver impactful events that shape the Vistage community and...