Enterprise Support Specialist

2 weeks ago


Fulham, Greater London, United Kingdom Medidata Solutions Full time

Requisition ID:

532464

Medidata:
Power Smarter Treatments and Healthier People


Your Mission:

Your duties will include (but not limited to) the following:

  • Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
  • Execute Executive Support flawlessly within all departments
  • Provides daytoday technical support to employees for network infrastructure and internal desktop systems software and hardware.
  • Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment.
  • Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and nontechnical personnel.
  • Recommends hardware and software solutions, including new acquisitions and upgrades.
  • May participate in the development of information technology and infrastructure projects.
  • May be internal or external, clientfocused, working in conjunction with Professional Services and outsourcing functions.
  • May include companywide, webenabled solutions.
  • Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
  • Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
  • Exercises judgment within defined procedures and practices to determine appropriate action.
  • Builds productive internal/external working relationships.
  • Normally receives general instructions on routine work, detailed instructions on new projects or assignments.

Your Competencies:

  • Bachelor's degree preferred: degree in computer science or related field preferred
  • Requires a minimum of 2 years of related experience

Your Education & Experience:

  • Demonstrated proficiency supporting Windows 10
  • Experience supporting Mac OSX desktop/laptop systems
  • Demonstrate an understanding of basic Networking concepts including TCP/IP.
  • Experience installing software, patches, updates on Desktops, Laptops, and Peripheral equipment
  • Experience troubleshooting hardware issues and replacing the hardware on both desktop and laptop PCs
  • Experience troubleshooting basic network, software, printing problems
  • Daily commitment to highquality results, Strong work ethic and Customer Service Excellence
  • Ability to work both independently and as a team member
  • Excellent verbal and written communication skills, including via telephone
  • Ability to lift and handle packages/hardware with the approximate weight of 50 pounds or more
  • Ability to travel domestically and possibly internationally to support Medidata offices and events
LI-MC1

  • Fulham, Greater London, United Kingdom Medidata Solutions Full time

    Requisition ID:536200Medidata: Powering Smarter Treatments and Healthier PeopleYour Mission:The Technical Support Specialist provides technical product support to both internal and external customers, who use or support the use of Medidata Products. They receive issues that the Helpdesk team could not resolve.The primary responsibilities of the Technical...

  • Specialist Buyer

    2 weeks ago


    Fulham, Greater London, United Kingdom RBW Consulting Full time

    Supply Chain Product SpecialistFor nearly 30 years, this business has been developing strong relationships with pharmaceutical businesses in supporting the commercialisation of products in a range of therapeutic areas.With sites across several European countries, the business has continued to expand its offering and as such, we are now supporting the hire of...


  • Fulham, Greater London, United Kingdom Ackerman Pierce Ltd Full time

    Are you passionate about delivering exceptional customer care while maximizing rental income? We are seeking a dedicated Rent Income Support Officer to manage a portfolio of properties, ensuring an annual rental income of approximately £70 million. This is an exciting opportunity to work in a dynamic commercial environment where you will play a vital role...


  • Fulham, Greater London, United Kingdom RBW Consulting Full time

    Supply Chain Product SpecialistFor nearly 30 years, this business has been developing strong relationships with pharmaceutical businesses in supporting the commercialisation of products in a range of therapeutic areas.With sites across several European countries, the business has continued to expand its offering and as such, we are now supporting the hire of...


  • Fulham, Greater London, United Kingdom Burlington House School Full time

    At Burlington House School, we are committed to supporting our Learning Support Assistants to develop and progress, with qualifications and career opportunities. We can provide in-house and external training to help you move forward your career in education, including the Teaching Assistant Development Pathway and Level 3 SpLD qualifications. Over the past...


  • Fulham, Greater London, United Kingdom Burlington House School Full time

    At Burlington House School, we are committed to supporting our Learning Support Assistants to develop and progress, with qualifications and career opportunities. We can provide in-house and external training to help you move forward your career in education, including the Teaching Assistant Development Pathway and Level 3 SpLD qualifications. Over the past...


  • Fulham, Greater London, United Kingdom Medidata Solutions Full time

    Requisition ID:532959Medidata: Powering Smarter Treatments and Healthier PeopleYour Mission:The Patient Cloud Solution Specialists team is responsible for the business development of Medidata's platform offering to support eCOA, eConsent, myMedidata LIVE, myMedidata Registries, and Sensor Cloud. This team works closely with life sciences companies and CROs...


  • Fulham, Greater London, United Kingdom 4Social Work and Public Sector Staffing Full time

    Customer Support Advisor - Hammersmith & Fulham (Temp Vacancy)Pay Rate: 17.27phFull-Time (36 hours)Responsibilities: Where appropriate signpost residents to the most suitable support service within the council, health and voluntary community sectors and financial support depending on their circumstances (Direct Payments, Housing Benefit for Discretionary...


  • Fulham, Greater London, United Kingdom Harrods Careers Full time

    We are looking for a Digital Content Specialist to join our Employee Experience team here at Harrods. We've got many wonderful stories to share with our external audience, and your ideas and the technical know-how will enable us to produce authentic & engaging content to support our talent attraction strategy.As this is such a key part of the role, when...


  • Fulham, Greater London, United Kingdom EdEx Full time

    ASD/ADHD Support AssistantAre you a graduate looking for an exciting new opportunity and have a passion for SEN?A creative, holistic Primary School in Hammersmith with specialist provisions for SEN is looking for a confident, ambitious ASD/ADHD Support Assistant to provide support for pupils with various Special Educational Needs and with a specific focus on...


  • Fulham, Greater London, United Kingdom Harrods Careers Full time

    Our Colleague Experience department is looking for an E-Learning & Training Specialist to join their team. This role will own the learning part of the Workday system and be responsible for the governance, implementation, design and maintenance of training across all Harrods business areas.As we celebrate this momentous anniversary year, now more than ever,...

  • Sales Expert

    2 weeks ago


    Fulham, Greater London, United Kingdom Dassault Systèmes Full time

    Sales Expert (Digital Labs, Gigafactories & Battery Specialist):Join our team as a Sales Expert for our BIOVIA Brand and help our clients to reach their full potential This role will enable you to successfully drive direct sales of the 3DEXPERIENCE BIOVIA solutions portfolio within the assigned targeted accounts.You will also develop and execute the sales...

  • Solution Consultant

    2 weeks ago


    Fulham, Greater London, United Kingdom Medidata Solutions Full time

    Requisition ID:531607Medidata: Power Smarter Treatments and Healthier PeopleYour Mission:Medidata Solutions Consultants (pre-sales engineers) partner with Client Executives, Business Managers, and Solution Sales Specialists to driveYour Responsibilities: Participate in assigned account planning and strategy for successful expansion and adoption of the...

  • Contract Specialist

    2 weeks ago


    Fulham, Greater London, United Kingdom NAVEX Global Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing We're committed to bringing passion and customer focus to the business._Position Summary: As our Contract Specialist and member of our Legal Team, you will partner closely with our Contract Attorneys to deliver outstanding contract services to both our customers and Sales team....


  • Fulham, Greater London, United Kingdom Philosophy Education Ltd Full time

    Secondary Behaviour Learning Support Professional Pupil Referral Unit/Alternative Provision Fulham Start ASAP Ongoing contract FulltimeAre you looking for an opportunity to support young people with social, emotional and behavioural needs?We are currently looking to recruit a secondary teaching assistant to work in a highly regarded Pupil Referral Unit (PRU)...


  • Fulham, Greater London, United Kingdom Reeson Education Full time

    Job: Learning Support AssistantLocation: West London, HammersmithSalary: £80-100/Day (Dependant on experience) Key Stage One & Two January start Long term roleREESON education are looking for a Learning Support Assistant to work in a lovely 2 form entry, main-stream primary school tucked away in Hammersmith, West London. The school are looking ideally for...


  • Fulham, Greater London, United Kingdom Medidata Solutions Full time

    Requisition ID:530894Medidata: Power Smarter Treatments and Healthier PeopleYour Mission:Your Mission:The Solution Sales team members are sales representatives that take specific products to market across our customer segments. They build relationships and act as product and domain experts for specific components of the Medidata Clinical Cloud to drive...


  • Fulham, Greater London, United Kingdom MEDIDATA Full time

    The Global Client Executive (GCE) owns the global leadership of Dassault Systemes most important life sciences customers. You will consider yourself the virtual CEO of these accounts and will work closely with internal and customer C-suite and the supporting functions across the pharma value-chain. The GCE is responsible for successful value delivery and...

  • Lead Data Scientist

    2 weeks ago


    Fulham, Greater London, United Kingdom causaLens Full time

    causaLens is the pioneer of Causal AI — a giant leap in machine intelligence.Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.We are on a mission to build truly intelligent machines, machines that truly understand cause and effect— it's hard but super fun If you want to build the future...

  • Business Consultant

    2 weeks ago


    Fulham, Greater London, United Kingdom Dassault Systèmes Full time

    Medidata: Power Smarter Treatments and Healthier PeopleYour Mission:Support our sales performance throughout VALUE ENGAGEMENT, by providing valuable advice and guidance to our clients, allowing them to transform their business with our portfolio of offers, and reach their objectives with a clear value realization roadmap and a robust business...