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Finance, Benefit

3 months ago

Hull, Kingston upon Hull, United Kingdom The Growth Company Full time

This role is based entirely in a custodial setting, whereby you'll be offering financial advice to participants referred through the prison and community services.
The Growth Companies Employment team have an exciting opportunity for an Employment Advisor

  • Finance, Benefit and Debt (FBD) to support a caseload of participants in both the community and prisons settings to progress them on their journey towards accessing benefits and resolving debt issues whilst providing budgetary skills advice and personal spending guidance to reduce the risk of reoffending.

Due to contractual requirements one of the two roles is only suitable for a male applicant.

Key Responsibilities:

  • Working with a caseload of participants, in both the community and Prison settings, to progress them on their journey towards accessing benefits, inclusive of adhering to the responsibilities for making claims
  • Resolving debt issues, including the establishment of debt, and rent repayment plans
  • Providing personal spending guidance and budgetary skills advice etc.
  • Supporting and acting as liaison between appropriate parties, such as landlords, utility suppliers, phone contractors and other creditors, banks, credit unions, and so on
  • Building strong and positive relationships with participants, enabling them to make wellinformed choices and to appropriately assess sources of support, leading to the joint development of an action plan of supportive interventions
  • Providing a tailored framework of support that matches service user (SU) learning styles, such as facetoface, digital, video and telephonybased interventions.
  • Being responsible for following up on service user actions to ensure that timely progress is made with these
  • Liaising with National Probation Service officers, and completing all associated recording of these interactions, tracking and management information details, as directed, accurately and on a timely basis
  • Promoting the additional choices available to service users, for example third sector support
  • Able to sequence interventions and support based on priority of need
  • Deliver training / information sessions

About you:

  • Ideally to have experience working in training, advice & guidance, and counselling environments
  • Experience working with vulnerable customer groups, current offenders, or marginalised groups
  • Good knowledge of welfaretowork and its customer base, training, education, and employment opportunities
  • Warm, pleasant demeanour
  • Flexible and adaptable

Skills Required:

  • Must have previous experience case loading or working with exoffenders or the marginalised and demotivated
  • Sound grasp of the issues of debt and the issues that may cause individuals to mismanage their personal finances or to breach their conditions for claiming DWP / Jobcentre Plus benefits
  • The ability to work under pressure in a highperformance environment
  • Flexible approach to work, including a willingness to travel and occasional unsociable hours
  • Delivering services to service users who are still in custody, inclusive of attending prisons to work facetoface
  • Ability to work to Key Performance Indicators and targets
  • Strong integrity and data security knowledge
  • Timemanagement and strong organisation skills
  • Excellent communication skills

Salary:
Up to £27,500.00 per year

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kingston upon Hull, HU9 5LS: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Do you have experience working in a Custodial setting?
  • Do you have experience working with Finance & Debt?

Work Location:
One location

Reference ID: 3057