Personal Assistant

1 week ago


Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time
The Trauma Division is looking for a highly motivated Personal Assistant to join the busy department.

The post holder will provide a comprehensive secretarial service to the Trauma Management team and Divisional Medical Directors. The role will provide administrative and secretarial support and functions, as agreed and if required, supporting the wider teams.


The post holder requires excellent organisational ability, must be flexible and able to work on their own initiative in resolving problems when they arise, along with a consistently high professional approach.

They must be totally proficient in diary management and minute taking.

The post holder will provide a comprehensive secretarial service to the Trauma Management team and Divisional Medical Directors. The role will provide administrative and secretarial support and functions, as agreed and if required, supporting the wider teams.


The post holder requires excellent organisational ability, must be flexible and able to work on their own initiative in resolving problems when they arise, along with a consistently high professional approach.

They must be totally proficient in diary management and minute taking.

They must have the ability to work unsupervised to a very high standard at all times and at all times maintaining a professional image.

We have 9000 fantastic people working hard to deliver quality services to our patients.

Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.


Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.


You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done.

You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things.

Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Provide direct secretarial and administration support to the Divisional management Team and the wider team.

The role includes proactively management of diary and ensuring effective scheduling of appointments.

Organise meetings in a timely manner, including venues, ensuring that all relevant documentation and information is forwarded in advance.

Act as a minute secretary for meetings, some of which may cover complex discussions and actions.


Act as first point of contact for all internal and external to deal with all forms of enquiries (visitors/telephone/face to face/correspondence) in a competent and professional manner, maintaining a professional image appropriate to the role and creating a positive image of the organisation.

Communicate effectively with external agencies and visitors to the Trust.


Screening telephone calls using own initiative, analysis of information provided before responding appropriately or referring to the most appropriate manager.

Maintain an up to date, effective electronic and paper filing system.

Ensure any confidential and sensitive data is appropriately managed, archived and stored securely.

Personal Development opportunities are maximised in relation to the administration role and mandatory training undertaken as required.
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