Group Cyber Security Operations Analyst

2 weeks ago


London, Greater London, United Kingdom FirstGroup Full time

Who are we?

First Rail operates passenger services across four rail franchises, Avanti West Coast (AWC), Great Western Railway (GWR), South Western Railway (SWR) and TransPennine Express (TPE) - plus our open access passenger services, Hull Trains and Lumo. We also operate Tramlink in Croydon on behalf of Transport for London and Heathrow Express with Heathrow Airport

About the job

We are seeking a skilled Group Cyber Security Operations Analyst to join our transport company providing Bus and Rail services in the UK. As the Group Cyber Operations Analyst, you will play a key role in all aspects of cyber operations to ensure the security and integrity of our organisation's digital assets and infrastructure. Supporting the Group Cyber Security Operations Team Leader and mentoring Junior Cyber Security Analyst's.

Your main responsibilities will be:

  • Develop and implement cybersecurity technical standards in-line with industry best practice and policies to safeguard the company's information systems and data.
  • Conduct regular risk assessments and vulnerability scans to identify potential security weaknesses and mitigate risks.
  • Coordinate with internal teams and external partners to ensure compliance with industry standards and regulations.
  • Manage security incidents, faults and service requests within current toolsets to ensure all tickets are logged and resolved within agreed service level agreements.
  • Ensure all relevant threat intelligence is shared with appropriate stakeholders – both internally and externally in a timely manner.
  • Provide guidance and support to staff on cybersecurity best practices and awareness.
  • Stay informed about the latest cybersecurity trends and threats to proactively protect the organisation's digital assets.
  • Create and update security event investigation notes and maintain case data in the Incident Response Management platform.
  • Document information security operations policies, process and procedures.
  • Monitor threat and vulnerability news services for any relevant information that may impact installed infrastructure. Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs)You'll need to be:

As a minimum, you will need to have:

  • Proven experience in cybersecurity operations, incident response, and risk management.
  • Strong communication skills with the ability to work effectively in a team environment.
  • Knowledge of cybersecurity frameworks, regulations, and best practices.
  • Experience in the transportation industry is preferred but not required.
  • Familiarity with relevant industry standards and regulations, such as NIST Cybersecurity Framework, ISO 27001, and GDPR.
  • Strong analytical and problem-solving skills, with the ability to assess complex situations, identify risks, and develop effective mitigation strategies.
  • Excellent communication and interpersonal skills, with the ability to collaborate and build relationships with internal and external stakeholders.
  • Strong project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple initiatives simultaneously.
  • Knowledge of emerging cyber security threats and trends, and the ability to stay updated on the evolving landscape.
  • Strong attention to detail and a commitment to maintaining the highest standards of cyber security within the supply chain.
  • Knowledge of network security, firewalls, intrusion detection/prevention systems, and other security technologies.
  • Familiarity with cloud security, identity and access management, and data protection technologies.
  • Strong analytical and critical thinking skills, with the ability to make sound decisions under pressure.
  • Excellent written and verbal communication skills, with the ability to effectively communicate complex security concepts to technical and non-technical stakeholders.
  • Security Check (SC) vetting clearance is a conditional requirement of the role. Desirable if SC is already held.

About the location

First Rail Holdings Ltd, 8th Floor, The Point, 37 North Wharf Road, London, E2 1AF

We all belong at First Rail. FirstGroup's vision is to provide an inclusive environment for all colleagues, across its group of businesses, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.



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