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Accounts & Sales Co-ordinator

3 months ago

Ashford, Kent, United Kingdom Steven Eagell Group Full time £80,000 - £100,000

Sales Manager*We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world's largest automotive brand.

The Steven Eagell Group is an award-winning employer and Europe's largest Lexus and Toyota retailer, with 44 locations across the South East, East of England and West Midlands.

We are currently expanding our business and are now offering exciting opportunities to join the team, as *Sales Manager* at our *Ashford *site.

If you are an *experienced Sales Manager* looking for a new opportunity then we want to hear from you
*Enjoy constantly meeting new people and building rapport and connections

  • Have Automotive Sales management experience and wish to build on this
  • Have excellent customer service and sales experience
  • Passionate about the automotive industry and wish to work for the largest manufacturer in the world
_*Lead the sales team** Ensure all members of the Sales team understand the implications of The Toyota Way for their role and monitor their performance against agreed customer service targets (e.g. Lead the Sales team by personally demonstrating and encouraging the skills and behaviours associated with Steven Eagell Group & The Toyota Way

  • Ensure Sales team are focused on delivering Complete Customer Satisfaction at all times
*Manage performance to achieve key targets and deliver continuous improvement
  • Monitor individual and team performance against agreed sales targets (volume and profit), work with the GM and TGB field staff to review progress and develop action plans where appropriate
  • Manage and motivate the Sales team to ensure that key activities (e.g. sales prospecting and follow up) are delivered to plan
  • Manage the Sales Administration team to ensure that key processes and documentation are delivered to agreed standards and timescales
  • Continuously review and improve sales processes and systems to deliver increased levels of customer satisfaction whilst maximising profitability
  • Work with colleagues across the dealership to investigate and resolve customer complaints
*Monitor staff training needs, ensuring training and development plans are in place and up to date for all members of the team

  • Work with individuals to address performance issues e.g. by providing coaching
  • Assess potential recruits for the Sales team
*Decide the dealership's display layout and vehicle mix for new/used cars in line with guidelines, ensuring the correct display of all point of sale materials

  • Work with Sales Executives to approve all part exchanges and purchases of used cars
  • Sanction and manage any paint or repair work on part exchanges/used cars or preparation work on new cars, ensuring all vehicles meet the correct standards for sale or display
  • Agree goodwill gestures and customer discounts
  • Control used car stock value and mix in line with budgeted levels, negotiating with local dealers and specialists to sell 'trade on' vehicles in order to maximise margins
*Ensure opportunities for sales by other teams are followed up by the most appropriate specialist

  • Also manages own customer base and covers for Sales Executives as required
*By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods

Job Types:
Full-time, Permanent
Company car

  • Company pension
  • Employee discount
  • Store discount
Monday to Friday

  • Weekend availability
Bonus scheme