Food & Beverage Team Leader

1 week ago


Tiverton, Devon, United Kingdom National Trust Full time

The National Trust Food and Beverage Team Leader

The National Trust is highly regarded for its excellent food and hospitality services. With 185 cafes spread across England, Wales, and Northern Ireland, we are on the lookout for a Food and Beverage Team Leader to join our team.

Benefits:

  • We offer a range of benefits to help you prioritize what matters to you. From saving for your future to enjoying discounts on your groceries, we aim to support your work-life balance.

Salary:

£23,166 per annum

Duration:

Permanent

Interview date:

Tuesday, 18th June

What it's like to work here

If you're curious about the experience of working in a food and beverage team at the National Trust, check out the video on our website.

What you'll be doing

As a Team Leader, your main responsibility is to provide daily support to your team, ensuring consistent top-notch service at the café. This role requires flexibility as it is a fast-paced and dynamic environment.

Your primary focus will be on the front of the house, directly interacting with customers, and serving food and beverages. Your passion for working with people, positive attitude, and commitment to exceptional service are key to excelling in this role.

Utilizing your keen eye for detail, you will maintain accurate displays and signs and ensure the presentation of food is impeccable. Occasionally, you may assist the kitchen team in food preparation.

You will also oversee the training and induction of colleagues, fostering a team dedicated to outstanding service and creating memorable experiences for our visitors.

We provide tailored induction, training on allergens and food safety, and mentoring to support you in your role. Additional professional development opportunities are available upon request.

Who we're looking for

No prior experience is necessary, but we are interested in hearing from individuals who exhibit the following qualities:

  • Friendly and adaptable with a positive can-do attitude
  • Enthusiastic and eager to learn
  • Effective communicator who values excellent service
  • Knowledgeable about health and safety regulations
  • Strong problem-solving skills to lead and support a team effectively

The Package

The National Trust upholds the motto 'For everyone, for ever' at its core. We are committed to nurturing an inclusive culture where everyone feels a sense of belonging. Diversity and inclusivity are essential in our workforce, representing the communities we serve. We celebrate and embrace differences, ensuring that our teams are welcoming to all.

Additionally, we offer:

  • Generous pension scheme of up to 10% basic salary
  • Complimentary access to National Trust sites for you, a guest, and your children under 18
  • Tax-free childcare benefits
  • Rental deposit loan assistance
  • Season ticket loan option
  • Electric vehicle car lease program
  • Various perks at work discounts including gym memberships and shopping codes
  • 32 days holiday allowance tied to length of service, with an option to purchase additional holidays
  • Flexible working arrangements where feasible
  • Employee support programs
  • Free parking at most National Trust locations

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