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Bristol, Bristol, United Kingdom Practice Plus Group Full timeUnlock Your Best Work LifeMake a difference for every patientWe are seeking a highly organized and experienced Administrator to join our Patient Administration team at our Emersons Green hospital, Bristol. As a key member of our team, you will play a vital role in supporting our clinical teams and patients by effectively managing availability for...
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Bristol, Bristol, United Kingdom Practice Plus Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Administrator to join our team at Practice Plus Group. As a key member of our Administration department, you will play a vital role in supporting our clinical teams and patients by effectively managing availability for consultations, assessments, and treatments.Key...
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Bristol, Bristol, United Kingdom Fusion People Ltd Full timeJob Title: Patient AdministratorFusion People Ltd is seeking an experienced Patient Administrator to join their Bristol team on a permanent basis.Key Responsibilities:Manage patient data, ensuring accuracy and up-to-dateness by liaising with GP surgeries, clinics, and patients.Be the central point of contact for telephone queries from patients and clinic...
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Patient Administrator
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Bristol, Bristol, United Kingdom Practice Plus Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Administrator to join our team at Practice Plus Group. As a key member of our Administration department, you will play a vital role in supporting our clinical teams and patients by effectively managing availability for consultations, assessments, treatments, and theatre sessions.Key...
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Patient Administrator
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Bristol, Bristol, United Kingdom Practice Plus Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Administrator to join our team at Practice Plus Group. As a key member of our Administration department, you will play a vital role in supporting our clinical teams and patients by effectively managing availability for consultations, assessments, treatments, and theatre sessions.Key...
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Patient Administrator
2 weeks ago
Bristol, Bristol, United Kingdom Practice Plus Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Administrator to join our team at Emersons Green Hospital in Bristol. As a key member of our Administration department, you will play a vital role in supporting our clinical teams and patients by effectively managing availability for consultations, assessments, treatments, and...
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Patient Administrator
2 weeks ago
Bristol, Bristol, United Kingdom Practice Plus Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Administrator to join our team at Emersons Green Hospital in Bristol. As a key member of our Administration department, you will play a vital role in supporting our clinical teams and patients by effectively managing availability for consultations, assessments, treatments, and...
Patient Administrator
3 months ago
Duties
- Ensure that all clinics and theatres are fully booked and notify the Admin Lead of any gaps or cancellations.
- Provide firstclass customer service during all interactions.
- Provide comprehensive administrative support to the senior management team.
- Ensure excellent customer service is provided to all service users in a friendly and reassuring manner, including providing procedural advice as necessary.
- Maintain patient records with excellence, ensuring confidentiality in accordance with GDPR legislation, by adding appropriate notes, histories, operation records, discharge summaries, etc. to ensure that a current record of the patient pathway is kept.
- Take patient payments and ensure that they are processed correctly.
- Assist with administrative stock ordering.
- Perform full reception duties, including scheduling appointments, receiving site visitors, and providing frontofhouse services.
- Arrange referrals to other health care providers, such as xrays, lab tests, physical therapy, MRI's, and CT scans.
- Communicate with other medical secretaries, departments, or Trusts to ensure continuity of care and treatment for patients between departments and sites, and ensure effective communication between departments. This includes chasing outstanding test results in readiness for consultations.
- Assist in general office duties and reception work as required due to absence or annual leave.
- Ensure that all patient files are filed following surgery.
- Manage the daytoday diary, including making appointments.
- Ensure compliance with all relevant policies.
- Effectively manage own time, workload, and resources.
ESSENTIAL CRITERIA
- Strong skills in coordinating patient care at a high level are essential.
- Applicants must provide strong evidence of relevant work experience and positive references.
- A conscientious approach to patient safety and ensuring a clear treatment path is necessary.
- The ability to multitask, stay composed under pressure, and solve problems effectively on a daily basis is important.
- Flexibility to work on short notice may be required.
- Knowledge of GDPR regulations, particularly as they pertain to patient confidentiality and clinical/surgical contexts, is necessary.
- Familiarity with clinical and patient management computer software such as Paboo is preferred, as well as the ability to quickly learn and adapt to new IT systems.
Job Types:
Full-time, Permanent
Salary:
Up to £25,000.00 per year
Benefits:
- Free parking
- Onsite parking
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bristol, Bristol: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 1 year (required)
Work Location:
In person
Reference ID:
NB2204
