Supported Lettings Officer

1 week ago


York, York City, United Kingdom City of York Council Full time
We have an exciting opportunity within the Housing Options and Support service. Are you seeking a new opportunity where you can make a real difference? Would you like to take on an exciting role supporting people across the diverse area of City of York Council?


We have a vacancy for an enthusiastic motivated individual to work in our friendly, supportive team assisting ex-offenders to find private rented accommodation and assist customer to maintain their tenancies.

You will have the opportunity to use your excellent communication skills and knowledge of benefits and support services to develop personalised support for the clients you work with.


The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution.

We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development.

In addition we also offer a growing range of discounts, rewards and savings.


As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express him/herself spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.

Hybrid working arrangements are available for this role.

Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process.

Your contractual location will be the designated council office for your team.


The duties of this post require the postholder to undertake a basic Criminal Record check (unspent convictions only) via the Disclosure and Barring Service.


Closing date:
Thursday 22 February 2024 at 12 midnight

Interview date:
Week commencing Monday 4 March 2024
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