Private Patients Administrator

1 week ago


Epsom, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time
Private Patients Administrator Band 3

An exciting opportunity has arisen at Epsom Hospitals within the Private Patients ward.

The Administrator based role will be on the Northey ward at Epsom Hospital which includes covering admin for all Private Patients at Epsom and St Helier Hospital.

The job will be predominantly based at Epsom Hospital.


Based in a specialty clinical team, the post holder will support all administrative and clerical issues relating to patients' pathway of care, reception, tracking and supporting them from referral to treatment &/or discharge.

As well as communicating with our Insurance companies for private patients cover and information regarding their appointments.

Interview Date:

TBC

  • Assist the Private Patient administration Supervisor with tasks associated with the admission and discharge of private patients.
  • Liaise with Consultants and their Medical Secretaries to ensure that any potential referred patients have been managed effectively and that the potential for their admission is fulfilled wherever possible.
  • On request from a Consultant or Medical Secretary establish the availability of accommodation and theatre space. When this has been confirmed, communicate the availability to the Consultant and Medical Secretary. Liaise with the latter to establish direct or vicarious contact with the patient.
  • Update the inpatient and outpatient booking systems as required (including scheduling theatre procedures).
  • Send patients a PP Pack prior to admission.
  • Liaise with insurers to ensure that the patient's admission has been preauthorised.
  • Maintain the inpatient and outpatient diary to track all current and future patients.
  • Create and update administrative files on private patients to include copies of letters sent to the patient, undertaking to pay forms and any other contractual/financial information.
  • Assist the Credit Controller with tasks associated with private patient billing.


Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey.

In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.


We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life.

We cover some of the most prosperous postcodes in the country, as well as some poorer areas.

Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

  • Epsom, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    Job Summary Join Surrey Downs Health & Care as a Patient Service Administrator and provide top-notch administrative support. Collaborate with clinicians, clients, and other staff within a friendly team environment. Handle administration duties including referrals via various channels. Main Duties of the Job Work within Single Point of Access for efficient...


  • Epsom, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    Patient Pathway Coordinator - Respiratory Department Band 4An exciting opportunity has arisen for a patient pathway coordinator within the Respiratory Department at Epsom & St. Helier University Hospitals NHS Trust - Cross site.This is a challenging role responsible for supporting the achievement of the 18-week referral to the treatment target. The role will...


  • Epsom, Surrey, United Kingdom Nuffield Health Full time

    Wellbeing Billing AdministratorHybrid/ Epsom Support Centre | Finance | Permanent | Full-TimeCompetitive salary, depending on experience37.5 hours per week Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to...

  • Private Dentist

    1 week ago


    Epsom, Surrey, United Kingdom MBR Dental Full time

    Private Dentist / Epsom, Surrey MBR Dental are currently assisting a private dental practice located in Epsom, Surrey to recruit a private dentist to join their team on a permanent basis. Part time opportunity. Position to start immediately. Minimum of 3 days per week. Monday – Friday 8-6 Practice requires an private general dentist. All...


  • Epsom, Surrey, United Kingdom Derby Medical Centre Full time

    JOB TITLE:Practice AdministratorREPORTS TO:Practice ManagerHOURS:27 per weekJob Summary:To provide administrative support and services to all members of the practice team.Job responsibilities:Management of medical records Ensure that records are accurately assembled before filing Ensure that records are available for collection via the PCSE Courier Retrieve...


  • Epsom, Surrey, United Kingdom Douglas Scott Legal Recruitment Full time

    A reputable law firm located in Surrey is currently looking for an experienced Private Client Fee Earner to join their team. Manage a diverse caseload of private client matters, including wills, probate, estate administration, and lasting powers of attorney. Provide expert advice to clients on legal issues related to private client services. Conduct legal...


  • Epsom, Surrey, United Kingdom Nuffield Health Full time

    HEAD OFFICEHospital Billing Administrator-4Hospital Revenue Billing AdministratorHybrid | Finance | Permanent | Full-Time: 37.5 hours per weekCompetitive salary, depending on experienceOur Shared Services team in our Epsom Support Centre currently have an opportunity for a Hospital Revenue Billing Administrator. Continue your journey with us whilst we'll...


  • Epsom, Surrey, United Kingdom qed legal Full time

    LEGAL SECRETARY | PRIVATE CLIENT | EWELLOur client is a well established law firm with a network of offices in Surrey and Sussex. They are a friendly team of Solicitors and Legal Executives practising across the full spectrum of legal work. They are looking for a Legal Secretary to join theirbusy Residential Property team at their Ewell office.The small but...


  • Epsom, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    Principle Duties to include: Maintain a general knowledge base of services and activities delivered on the site. Maintain a detailed knowledge base of specified services operated on the site. Co-ordinate the day to day administrative activities of the clinic reception, hospital out-patient clinic reception, ward admissions or general administration...


  • Epsom, Surrey, United Kingdom Sartorius Full time

    Come and join our Service Support team as a Quality and Technical Administrator.Do you have experience in a laboratory environment and looking to move out of the lab?We are looking for a Quality and Technical Administrator for our Service Support team for our Laboratory Services Division at Sartorius. In this role, you will be responsible for administrative...

  • Credit Controller

    1 week ago


    Epsom, Surrey, United Kingdom Nuffield Health Full time

    HEAD OFFICECredit ControllerAdministration Assistant - Finance Shared ServicesHybrid/ Epsom (minimum 3 days per week) | Finance Shared Services| Fixed Term Contract - 6months | Full-Time: 37.5 hoursCompetitive salary, depending on experienceNuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and...


  • Epsom, Surrey, United Kingdom Douglas Scott Legal Recruitment Full time

    A reputable law firm located in Surrey is currently looking for an experienced Private Client Fee Earner to join their team.Key Responsibilities:Manage a diverse caseload of private client matters, including wills, probate, estate administration, and lasting powers of attorney.Provide expert advice to clients on legal issues related to private client...


  • Epsom, Surrey, United Kingdom Douglas Scott Legal Recruitment Full time

    A reputable law firm located in Surrey is currently looking for an experienced Private Client Fee Earner to join their team.Key Responsibilities:Manage a diverse caseload of private client matters, including wills, probate, estate administration, and lasting powers of attorney.Provide expert advice to clients on legal issues related to private client...


  • Epsom, Surrey, United Kingdom Douglas Scott Legal Recruitment Full time

    Join a well-established law firm located in Surrey that is currently seeking an experienced Private Client Fee Earner to become part of their dynamic team! Key Responsibilities: Handle a diverse caseload of private client matters, such as wills, probate, estate administration, and lasting powers of attorney. Offer expert guidance to clients on legal...


  • Epsom, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    **Surrey Downs Health & Care**The team cover the operational hours between 8am to 8pm, and working times will be arranged to cover the service needs on a rota basis


  • Epsom, Surrey, United Kingdom Nuffield Health Full time

    HEAD OFFICEResource Planning AdministratorResource Planning AdministratorHybrid Working / Epsom | Administration | Permanent | Full-Time: 37.5 hours per weekCompetitive salary, depending on experienceNuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community...


  • Epsom, Surrey, United Kingdom Nuffield Health Full time

    HEAD OFFICEProcess & Governance AdministratorProcess & Governance AdministratorEpsom/Hybrid | Finance Administration | Fixed Term (12 months)Salary - Dependant on experience22.5 hours per weekNuffield Health have an exciting opportunity for a Process & Governance Administrator to join their Finance Administration Team. This role will focus on supporting the...


  • Epsom, Surrey, United Kingdom Nuffield Health Full time

    HEAD OFFICEPeople (HR) AdministratorPeople (HR) Administrator - Recruitment & OnboardingEpsom Support Centre | HR | Hybrid Working | 12 Month Fixed Term Contract | Full TimeUp to £24,000 per annum, depending on experienceNuffield Health is Britain's largest not-for-profit healthcare organization. Join us as a People Administrator in our Employee Support...

  • Loans Administrator

    1 week ago


    Epsom, Surrey, United Kingdom Tate Recruitment Limited Full time

    Loans Administrator - £25,000 + Excellent benefits - EpsomWe are searching for someone that is looking to join a successful company based in Epsom within their Loans/Mortgage department and be responsible for providing the first point of contact for customers making enquiries about the products and services offered by the company.I have worked with this...


  • Epsom, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    This is an exciting time to join the Cardiology team at Epsom & St Helier Hospitals as we look to expand our provision of cardiology services. We are looking for a motivated, dynamic and enthusiastic individual to join our administrative team and support with coordination and scheduling of an expanded programme of work.