Operations Support Assistant

2 weeks ago


Hereford, Herefordshire, United Kingdom Halo Leisure Full time

Operations Support Assistant - Hereford Leisure Centre, part time, £12.48 per hour
Scope - Today, tomorrow, this week, next week and next month.

Main Purpose - Support the management team to ensure the centre/allocated area of business operation support tasks run smoothly.

Outcomes -

  • Support the management team to ensure the full implementation of all relevant business support processes and systems (internal or external systems) within the allocated area of business operation.
  • Note take, minute, agenda planning and diary management support for the management team within the allocated area of business operation.
  • Support forecasting process and record keeping of income and expenditure against budget, including returns to external funders on behalf of allocated areas of business operation.
  • Point of contact for telephone enquiries, post, stationery orders,purchase order raising, invoice processing, and petty cash management as required for allocated areas of business operation.
  • Authorise working hours of team members as delegated by members of the management team for allocated areas of business operation.
  • Pitch in as needed to help out the centre, operations, your manager and the wider Halo team.
  • Promote our values and expectations.
  • Plan your tasks, deliver great service standards.
  • Support your colleagues.
  • Commit to your own development.
  • Take part in company training programmes.
  • Provide feedback so we can continuously improve.
  • Respect the privacy rights of customers and colleagues.
  • Take responsibility for your performance.
  • Take an active interest in the company and your centre.
  • Follow company policies, procedures and systems.
  • Follow the emergency response plan.
  • This job description covers the main duties and responsibilities of the job. Other activities commensurate with this job description may from time to time be undertaken by the job holder._

Person specification

  • Qualified in or willing to work towards minute taking qualifications, Business Administration or Business support qualification, GCSE grade C or equivalent in English and Maths_
  • Self Management.
  • Teamwork.
  • Relationship building.
  • Experience of diary management.
  • Experience of minute taking for meetings and agenda planning.
  • Experience of dealing with confidential and sensitive information.
  • Experience of dealing with multiple business support systems.
  • Ability to communicate to all levels of team members.
  • Experience of providing onetoone and team support to managers.
  • Accurate note taking skills.
  • Ability to effectively prioritise workload and multitask.
  • Proactive and able to use initiative to take decisions.
  • Understanding the need for professional confidentiality.
  • Experience with meeting deadlines.
  • Determination to succeed, enthusiasm and commitment.
  • Ability to work on own initiative/with mínimal supervision.
  • Commitment to own and others personal and professional development.

What we will offer:

  • Pension scheme (with an option to upgrade).
  • FREE Halo Active membership and discounted prices for your family.
  • Occupational Health and Wellbeing Services.
  • Full training and development.
  • Cycle to work Scheme.
  • Flu vaccination.
  • Access to a range of family friendly leave policies.
  • Career breaks.
  • Cash back and rewards.
  • 10% discount on retail in Halo centres.
  • Discounted Halo Cafe purchases.
  • Long service anniversaries
  • Enhanced Occupational Maternity Pay

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