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Head of Nova South Business Operations

4 months ago

London, Greater London, United Kingdom GCHQ Full time

Details:

Reference number:

Salary:

- £45,676-
Job grade:
  • Senior Executive Officer
  • GC08
    Contract type:
  • Permanent
    Type of role:
  • Business Management and Improvement
    Working pattern:
  • Flexible working, Full-time, Job share, Part-time, Compressed Hours
    Number of jobs available:
  • 1Contents
Location

About the job

Benefits:

Things you need to know

Location

  • LondonAbout the job

Job summary:


At GCHQ, we unlock the complex world of data and communications to keep the UK and its citizens safe, both in the real world and online.

Working closely with our British Intelligence partners in MI5 and MI6, we protect the UK from threats including serious organised crime, terrorism, and cyber-attacks.

A role in GCHQ means you'll have varied and fascinating work in a supportive and encouraging environment that puts the emphasis on teamwork.

The National Cyber Security Centre (NCSC), part of GCHQ, is the UK Government's lead authority on cyber security.

The organisation is at the heart of the Government's cyber security strategy and has the aim of making the UK the safest place to live and work online.

Nova South is the London Headquarters for the NCSC, located in the centre of London.

The Nova South Business Operations Team ensures the effective running of Nova South and meets the requirements of all stakeholders, including the Nova-based workforce and visitors.


The NCSC Nova Head of Business Operations' remit is a broad and varied one, the main purpose of the role is to ensure that facilities management services at Nova meet the requirements of all stakeholders, and is an integral and discrete part of the Nova experience.

To make this happen, you will work closely with the teams based at Nova, and across the wider Department.


Joining the NCSC Business Critical Services Management Team, you will also work closely with the NCSC Delivery Service Managers responsible for recruitment, business management and accommodation, to develop and improve enabling services for NCSC people.


Job description:

  • Play a key role in the review of our use of Nova, making sure that its full potential as an HMG Cyber Hub is maximized.
  • Lead and manage the Nova South Business Operations Team.
  • Build strong working relationships with supply teams (Information Technology, Facilities Management and Security) to ensure services meet NCSC requirements.
  • Explore and deliver new ways of working opportunities for the Nova South workforce.
  • Chair the Nova South Office Working Group to ensure the working environment supports the NCSC mission and teams.
  • Work with Estates Services to ensure facilities management services meet NCSC requirements.
  • Work with Estates Services and Departmental Health and Safety teams to ensure Nova South meets all Health and Safety requirements for the ongoing safety and wellbeing of the workforce and our visitors.
  • Lead on Nova South Business Continuity planning.

Person specification:

The successful applicant will need to have:

  • Experience of managing a team is essential.
  • Experience of developing or delivering services to NCSC or GCHQ is highly desirable.
  • Be motivated and committed to delivering quality services for Nova South.
  • Good negotiation and communication skills, with a strong customer service ethos and experience of managing stakeholder relationships.
  • Excellent verbal and written communication skills.
The NCSC will assess you against competencies used by the UK Intelligence Community. These competencies are based closely on the Civil Service Behaviours.

The Level 3 competencies you will be assessed against are:

  • Seeing the Big Picture (

Civil Service Behaviour Equivalent:
Seeing the Big Picture)

  • Working Collaboratively (

Civil Service Behaviour Equivalent:
Working Together)

  • Making Effective Decisions (

Civil Service Behaviour Equivalent:
Making Effective Decisions)

  • Delivering Outcomes (

Civil Service Behaviour Equivalent:
Delivering at Pace)

  • Providing Customer Value (

Civil Service Behaviour Equivalent:
Managing a Quality Service)

Further information on Civil Service Behaviours

Benefits:


At NCSC and GCHQ, we are proud of our inclusive and supportive working environment that's designed to encourage open minds and attitudes.

As an organisation that values and nurtures talent, we are committed to helping you fulfil your potential.

With comprehensive training and development opportunities, tailored to your needs and the requirements of your work, we will enable you to flourish in your role and perform to the very best of your abilities.


Other benefits:

  • 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays.
  • An environment with flexible working options.
  • Opportunities to be recognised through our employee performance scheme.
  • Interestfree season ticket loan.
  • Cycle to work scheme.
  • Facilities such as a gym, restaurant a