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Senior Waiter/waitress
1 week ago
What you will be doing:
- Provide exceptional service to guests, ensuring a positive dining experience.
- Train new waitstaff on service protocols, menu items, and customer interaction techniques.
- Provide ongoing mentorship and support to junior staff, ensuring consistent service quality
- Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods.
- Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages.
- Communicate effectively with kitchen staff and management to ensure smooth operation.
- Coordinate with the frontofhouse team to deliver seamless service during peak hours.
- Provide feedback to management regarding guest experiences, staff performance, and operational issues.
- Participate in staff meetings and contribute to discussions on service improvements.
You have:
-
4+ years experiences in chef-led restaurant setting:
- Ability to engage with guests in a friendly and professional manner.
- Strong problemsolving skills to handle customer complaints or issues effectively.
- Clear and effective communication with guests, kitchen staff, and management.
- Ability to manage and relay orders accurately and efficiently.
- Professional appearance and demeanor at all times.
- Collaborative attitude, working well with the rest of the team to ensure smooth operations.
- Willingness to step in and assist colleagues when needed.
Pay:
£14.00-£15.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
- Store discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Work Location:
In person
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