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Administrative Assistant

3 months ago

Northampton, Northamptonshire, United Kingdom Nene Storage Equipment Limited Full time

The Role/Duties

  • Assist the Installation Manager and Installation Supervisor with planning, scheduling, and booking installations directly with customers, ensuring we meet our clients KPIs and maximising company profit.
  • Have knowledge of all customer systems/portals.
  • Raising purchase orders to suppliers and subcontractors
  • Have knowledge of all clients' pre
- and post-install compliance requirements and assist the Installation Team with the processing of post-installation paperwork.

  • Take telephone calls on behalf of the Installation Team and assist, were
possible, with any services-related queries.

  • Report to all clients on proposed ETAs and update on any delays relating to installation
  • Problemsolve failed installations; making sure they are resolved quickly with the correct department and rescheduled.
  • Liaise with H&S manager to ensure all relevant subcontractor certifications are valid and in place prior to booking them in for work.
  • Communicate with customers, suppliers, contractors, and team members in a polite and professional manner always.

Skills and Experience

  • Working to tight deadlines
  • Good planning and organisation skills
  • High attention to detail
  • Selfmotivated
  • Excellent written and oral communication skills

Benefits

  • Company teambuilding nights out/events
  • Company pension
  • Monthly allstaff breakfast
  • Free fruit
  • Private medical insurance
  • 24/7 therapy/wellbeing support
  • Employee discount schemes
  • 25 days holiday + Bank Holidays
  • Free onsite parking
  • Free training courses
  • Be a part of a great, family business

About Nene
Nene Warehouse Solutions is part of the Nene Group, a UK family-owned business and has been trading since 1974.

Our principal business focuses on creating bespoke storage solutions for organisations across the UK and Europe, as well as overseeing an extensive Industrial Property portfolio.


Based in the East Midlands, our 345,000 ft2 Head Office and Production Facilities are ideally placed to play a key role in the further development of the UK and European Storage Industry.

Our employees are a key component of what makes us a great company and we make no apology for our continued investment in the training and development of our fantastic staff.


Our Mission


To be the number one, unparalleled chosen warehouse storage supplier for our customers, by listening to their needs of products, services and maximising warehouse potential.

Explore and invest in our colleagues, products, services in an innovative approach to excel our customer's expectations.

Our Vision
To be the preferred leading warehouse solution provider, through our expertise, knowledge and services. To be acknowledged as the number one trusted provider for products and services within our industry.

Our Core Values

  • 1. Customer First
Always starts with our customers, measured by what we do.

  • 2. Experts in our Industry
Provide leading expertise, investing in our colleagues for the future.

  • 3. Colleagues
Recognise, support and value our colleagues, making us stronger.

  • 4. Unparalleled Quality
Delivered every time, no exceptions, for services, products and solutions.

  • 5. Culture


To focus and be inspired to make a difference everyday, through our talents, passion and hard work, creating a positive workplace environment.


  • 6. Diversity and Inclusion
Diversity, equality and inclusion is a business imperative

Employee Values

  • 1. Team Player
Collaborate to succeed and achieve together, in unity in our goals.

  • 2. Change
Drive, improve & innovate to strive forward personally, for colleagues and for the company.

  • 3. Motivated to succeed
Tackle challenges head on regardless how tough or challenging.

  • 4. Accountable and Responsible
Commitment to excellence to achieve success. We see it, we own it, we solve it.

  • 5. Integrity
Conducting at all times, doing the right thing.


We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.


Salary:
£22,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Onsite parking
  • Private medical insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Northampton, NN6 7XN: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Administrative: 1 year (required)

Work Location:
One location