IT Customer Service Analyst

1 week ago


York, York City, United Kingdom Adecco Full time

Role:
IT Customer Service Analyst

Duration: 6 Months +

Location:
York - Hybrid Working

Rate:
£11.95 per hour

Monday to Friday, 37.5 hours per week Between 7am - 6pm

Training Provided
Do you have a passion for Customer Service, technology and want to start a career in IT?

This role is in a dynamic and lively team set within a large, busy, fast paced environment.

You will work to agreed service levels, contributing to targets by making sure queries are resolved in a timely manner.

Attention to detail, reliability and consistencyare key skills that you will need to demonstrate in this role.


You don't need bags of experience as full training and support will be given on all aspects of the role.

A technical background is not essential however an understanding or knowledge of things like ITIL, Microsoft tools, business/office/home IT environmentsand IOS/Android is desirable.


Skills & Knowledge:

  • Excellent customer service Communication skills (both verbal and written) essential
  • Have a genuine interest in working in the IT sector
  • Technical knowledge desirable,
  • Attention to detail and accuracy essential
  • Appetite to learn and problem solve
  • Reliability is key
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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