Customer Service Adviser

1 week ago


Croydon, Greater London, United Kingdom Croydon Council Full time
Are you experienced in working in a customer services team and looking for a new challenge?

We are looking for 3 customer service advisors to join our Customer Services Team, in a role which is

  • Interesting and varied.
  • Designed to help you develop your skills and experience and progress your career.
  • Ideal for someone who is enthusiastic and likes to work as part of a team.
  • Perfect for someone who is positive, hard working and passionate about delivering great customer service.


Our customer services team is the first point of contact for our residents who needs the councils help or advice, so this is an important role.

The successful applicant

Will be working in a fast pace and busy environment. You will provide a key role in supporting our residents to get the right help that they need.

The role is full time 36 hours Monday to Friday 9am-4pm.

It will be a combination of working in our face to face team and on the telephones in our contact centre.


Equal opportunities


As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.


Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.



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