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Customer Service Warehouse Administrator
6 days ago
Shift
- 2pm to 10pm;
- 3x a week in the office and 2 days from home;
- First 4/5 weeks will be 9am to 5pm in the office Monday to Friday for training;
Job description:
- Processing orders
- Handling customer requests via a platform called Zendesk
- Processing invoices
- Ensuring correct documentation is processed in a timely manner.
- Working to tight deadlines
- Liaising with internal departments
- Coordination with other companies to ensure the right goods or products are delivered in the right time and quantity
* Ability to establish good relationships at all levels
* Dealing with customer queries and problem solving
* Offering support to others when appropriate
* Confident manner of communication, both written and verbal
* Ability to work under pressure and to meet deadlines
* Excellent attention to detail
* Working knowledge of MS Office and Excel
* Experience in logistics preferable
* Flexible, reliable and conscientious
Previous logistics experience is a bonus.
The ideal candidate will have two or more years experience in a fast-paced, demanding customer service environment with logistics and administration experience.
Please apply with your CV
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