Guest Relations Executive

7 days ago


London, Greater London, United Kingdom Arora Group Full time

We are searching for:

Looking for someone who has been a Guest Relations Executive or Reception Supervisor in a hotel before, but it's okay if you haven't.
Your goal is to impress our guests with outstanding service and keep in touch with VIPs and regular guests while they are here.
It's crucial to speak English well and knowing another language is a plus for connecting with guests from various backgrounds seamlessly.
We need someone who is dependable and focused on customers, showing a readiness to do more to provide exceptional care.
You should be able to stay cool in tough situations or when it's really busy.
Being open to working different shifts, including mornings, evenings, and weekends is important.
Having experience with Opera software is a nice-to-have.

What we provide:

Our Guest Relations Executive enjoy these great Company perks:

  • A competitive salary
  • 28 days of paid vacation plus 5 extra days after 5 years
  • Special rates for hotel rooms in our hotels for you, your friends, and family
  • Excellent Training and Development opportunities
  • Uniform and Free Dry Cleaning
  • Meals at work for free
  • Pension plan
  • Amazing potential for Career Advancement


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