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Customer Service Representative

3 months ago

Torquay, Torbay, United Kingdom Cash Converters Full time

Job description

Part Time Customer Service Assistant
We are looking for people to join our team in our Torquay store located on Fleet Street.


You'll need to have a big personality and a can do attitude of a job where no two days are the same.

Your role will be to sell and buy pre-owned goods to customers in store.

You will also be actively promoting products using sales techniques, asking probing questions to understand the customers' needs and advise customers on how the product best matches their individual needs.


Key skills

  • Retail experience in PC, mobile phone or gaming industry is a definite advantage
  • Approachability
  • Confidence in negotiating and product demonstrations
  • Excellent communication and listening skills are essential
  • Attention to detail and good time management skills
  • Good PC skills
  • Working under pressure
  • Team Orientation but able to work on own initiative
  • Strong numerical and written capabilities
  • Preferred previous face to face customer service experience

Key responsibilities

  • To achieve and maximise sales targets whilst maintaining and enhancing the company's image
  • To provide excellent customer service by continuously developing product knowledge
  • Demonstrate merchandise whilst recognising selling opportunities and link sales
  • Replenishing stock and maintaining high standards of merchandising and housekeeping throughout the store
  • To assist and take initiative in planning the promotional events in store
  • To maintain personal and professional development to meet the changing demands of the job and participate in appropriate training/development activities.
  • Buy goods from customers on our busy buying department.
A full and comprehensive training scheme is provided.

24-34 hours per week, Monday - Sunday.

Job Types:
Part-time, Permanent

Salary:
£10.62
per hour

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Sick pay
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift

Work Location:
One location

Reference ID:

CCTORQUAY

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Job Types:
Permanent

Part-time hours: 40 per week

Salary:
£10.62

Benefits:

  • Company pension
  • Employee discount
  • Store discount

Schedule:

  • Day shift

Ability to commute/relocate:

  • Torquay, TQ2 5DJ: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Reference ID:

CCTORQUAY

Expected start date:

ASAP

Edit job
Open

View public job page

Job Types:
Part-time, Permanent

Part-time hours: 24-34 per week

Salary:
From £10.62 per hour

Benefits:

  • Company pension
  • Employee discount
  • Sick pay
  • Store discount

Schedule:

  • Day shift

Ability to commute/relocate:

  • Torquay, TQ2 5DJ: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Reference ID:

CCTORQUAY

Expected start date: 01/05/2023