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Receptionist

3 months ago

Liverpool, Liverpool, United Kingdom Inchcape Full time

Receptionist/ Showroom Host - Mercedes Benz Liverpool

24.5 hours per week


As a Receptionist / Showroom Host you will deliver an incredible customer service experience to all who enter the Retail Centre.

You will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them.

Our Receptionists and Hosts are our Brand Ambassadors, reflecting the brand image and standards in everything they do.

Main Responsibilities

  • Meet & Greet Customers & Visitors and provide suitable refreshments
  • Answer and manage telephone system
  • Accurately record calls & visits and relay messages in timely manner
  • Some invoicing & filing may be required
  • Manage customer waiting area and showroom customers & housekeeping
  • Excellent communication skills, both written and verbal
  • IT literacy
  • Incredible customer service skills
  • The ability to multi task and work under pressure
  • A friendly and approachable manner

Benefits:


We are all about rewarding hard work at Inchcape; you'll receive a competitive basic salary with a generous monthly bonus scheme, which is uncapped.

Your manager and the team will support you to reach your monthly targets so there's no limit to what you can achieve.

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25 days holiday per year (pro rata) plus Bank Holidays:


  • Family Friendly Policies
  • industry leading, enhanced maternity, paternity, adoption and shared parental leave.
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A pension that pays
  • Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
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Vehicle purchase discount
  • There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers.
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Save as you earn plan- reap the rewards of Inchcape's success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
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Life Assurance - we give you the peace of mind when you need it most
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Health Shield Cash Plan - Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
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Discount Gym membership - keep fit with our big brand gym & fitness offers
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Employee Discounts with the Showroom - make your salary go further with the discounts and cashback offers available at over 1000 retailers.
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Cycle to work scheme - get a new bike, equipment or both at a discounted price
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Employee Assistance Programme - We take employee wellbeing seriously at Inchcape, we offer a free programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
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Colleague Introduction Award - recommend somebody for a role at Inchcape and you could earn a substantial financial reward once they're fully on-board with us
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Great career development - Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team

About The Company
Inchcape is a leading independent global automotive distributor and retailer.

We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.


OUR VISION:
To be the world's most trusted automotive Distributor.

Inchcape is ambitious We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.


At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone.

So if you're excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply.

You may be just the right person for this or other roles. Please get in touch