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Trainee Account Handler
3 months ago
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.
People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.
We now have an exciting opportunity to join us on a permanent basis, as a Trainee Account Handler for our Financial Lines International team. The team is part of Howden's Specialty business, and the position is based from our HQ in the City of London.
Within the Trainee Account Handler position you will support the Team to deliver an excellent and comprehensive service, to clients, in the administration of new business, renewal and mid-term changes so that their needs are best satisfied through suitable cover and pricing.
Comprehensive training will be provided, and you will be given the opportunity to learn core elements of the Account Handler position alongside our Financial Lines International Account Executives, some of which include:
- Monitor renewal spreadsheets
- Quote slip and MRC slip production
- Know Your Client and Sanctions checks
- Bind MRC slips on PPL
- Processing of premiums
People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.
Key areas of focus
- Monitor renewal lists.
- Prepare quote slips in advance of the renewal date.
- Work with Account Executives to assess requirements for forthcoming renewals.
- Run client due diligence checks where required.
- Support Divisional Director with responsibility for Client Service output.
- Assist Divisional Director with Credit Control and Doubtful Brokerage monitoring.
You
- Some experience of working within an office environment would be helpful.
- Applicants should be motivated to work in Insurance with knowledge and an appreciation of what the role entails.
- This is an entry level role and full training will be provided.
Skills/Behaviours
- Customer focused approach.
- Numerate and literate.
- Good communication and interpersonal skills.
- Able to work independently and use initiative.
- Able to work flexibly to achieve tight deadlines/targets with good organisation skills.
- Analytical and able to tackle problems.
- An attention to detail and willingness to learn.
- A team player.
Qualifications
- GCSE Maths and English (or equivalent).
- A levels (desirable).
Our Culture: People First
We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in:
• An employee-ownership model
• Aligned external investors
• The trust and integrity born of friendship
• Expertise
• Independence
Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention.
Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone.
Diversity & Inclusion
At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
