Service and Parts Administrator

2 weeks ago

Worksop, Nottinghamshire, United Kingdom Scania Full time

Service and Parts Administrator

Salary:
Up to £24,00

Working Hours:
Monday - Friday 09:00 - 17:30


Scania GB are looking for a well organised individual with excellent attention to details to join the team at our Worksop depot.

The main purpose of this position is to provide support for the daily operation and services needs of the pre delivery inspection centre, ensure the stock level of parts is available monitored and managed and ensure the quality and timeliness of internal and external invoicing.


Key Responsibilities:

  • Create, close and complete work orders (WIP) and issue invoices. Issue purchase orders to suppliers and check for invoicing. Respond to and resolve any related queries. Liaise with relevant purchasing/accounts payable departments in the Support Centre as required.
  • Ensure the correct information based on work orders from the previous day is updated in the relevant Scania system.
  • Liaise with customers, internal or external, to secure appointments for the planning of the work schedule.
  • Utilise Scania systems, e.g. K-Pay, Autoline, for input to the end to end PDI Centre and work processes. Utilise systems for general reporting.
  • Build effective relationships with other teams and departments across the business to ensure work is coordinated for the customer.
  • Liaise with third party suppliers to ensure required services are delivered.
  • Provide information to the workshop/parts to ensure imperfect parts are retained to enable further warranty investigation.
  • Update Scania systems to reflect warranty claim information and follow up and report on claims.
  • Undertake monthly check of stock and update the system.
  • Ensure the stock of parts is managed on site to ensure location and volume are correct and monitored. Handle return of stock and buybacks ensuring correct credits are received.
  • Preorder parts from suppliers based on planned work.
  • Ensure any site related issues are addressed, e.g facilities.

Character, Skills, Knowledge:

  • Good IT skills with the ability to learn and navigate systems
  • Excellent communication skills
  • Ability to work as part of a team and on own initiative
  • Well organised and good attention to detail
Working for Scania is not just about the job.

It's about you too, and this is where the company goes the extra mile, and provides an industry leading employment package.

We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.


At Scania we invest considerably in colleague development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global organisation.

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute.

We trust each other to act with integrity and make decisions, and we believe in a more flexible future workplace based on individual needs.

For us, diversity and inclusion is a strategic necessity.

By having colleagues with the widest possible range of skills, knowledge, backgrounds and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward.

We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Closing Date: 15/03/2023

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